I do not remember answers to security questions to store programs what is the solution?

When Apple increased security in the software store 3 secret questions added Several months ago, many people randomly selected questions and then answered them with vague answers that seemed to him at that logical time, then over time he got confused and forgets about them, but if he logs into one of the new devices and tries to buy any application, the device will show him two secret questions and he has to answer them in order to be able From downloading applications, and this is a major obstacle for a large number of users, not only those who logged a random answer, but also there are those who no longer remember what answer they chose several months ago, so how can the answers to the security questions of the Apple ID account be changed?

Go to the website Apple ID It is a site that enables you to fully control your account and change your email, password, and secret questions.

Click on Manage your Apple ID

Log in with your name and password.

You will be taken to the control panel of your account and you can change the secret questions by clicking on “Password and Security”

The site will ask you two confidential questions that you must answer in order to be able to change the data. If you cannot answer or do not remember, then click on forget the answer, And he noted Apple tells you which email the message will be sent to.

Go to your mail and click on the link sent to you from Apple (perhaps it will go to the Junk), and a page will appear for you asking you to choose three new questions and their answers, and it is preferable to answer the questions logically or record them in a safe place that will not be lost from you.

Note that you can change the password for your account from the same previous page.

Have you ever forgotten the answers to your account’s secret questions?

294 comment

comments user
Mariam

Peace be upon you and please answer. I have closed the iPhone XNUMX network, and I am asked to answer the questions so that the network can activate. Please answer or help

comments user
fauz

Dad, I change the alternate e-mail because I know 😭😭😭

comments user
Ahmed

Brother, I have a rescue email, what is the solution?

comments user
sarah

Hi
Unfortunately, this problem is currently facing me and the system or solution has been changed
I wish you could help us with the current method, may God reward you with good

comments user
Murad Seliti

My dear brother, unfortunately, I forgot the password and the security questions. I tried to retrieve the password via the Emmy, but until now I have not received any message from Apple. What is the solution? Please help and thank you

comments user
Times

I tried and tried without any help to see the option to change the secret question, knowing the account is American and has a balance, and I could not benefit from it
If there is a way other than the one above, please advise me

Thank you

comments user
Abdul Aziz

I settled everything, but forgot the alternate e-mail, and the message was sent to the alternative e-mail. There is no solution or method, can I change the alternate e-mail?

comments user
May God have mercy on your parents

Save me, may God make your days happy and have mercy on your parents, all thanks

comments user
Hamad Al Shehhi

I don't have the option to forget the answer ... and I need to change the answers because I forgot them, and the account has money in it to pay in the games.

comments user
Arig

Peace, mercy and blessings of God
I have been doing the same method for a month and it did not work. It says it was sent to the backup email, but there is nothing in the inbox or the junk. I tried changing the backup email, but it keeps the old one.

comments user
Subaihi Aziz

I want to reactivate the phone and I forgot the Apple ID and password. What should I do? Thank you.

comments user
eleef

Help me guys :)
I sweetened format for the iPhone, and with the steps to activate the iPhone, I forgot the password for my hands. How do I recover the account?
Knowing that I decided to reset the base in the mail, nothing connected me and safety questions, forgetting the date of birth !!
May Allah make you happy, help me :)

comments user
Majid

Peace and mercy of God
Guys, I would like to help you, may God grant you success. The Appstore account, I do not know the secret answers, and I also do not know the alternative account. Someone fixed it, may God reward him, now he has $100 in it
I contacted support and they said I had to contact company security, and I don't speak English.

comments user
Omar Salloum

Peace, mercy and blessings of God
There have been updates from Apple regarding this subject. I hope Islam has talked about this issue because it is very important and I am suffering from it now. My problem is that I do not know the questions and there is no choice. I forgot the questions. He answered if you got a message on the alternative e-mail, and I forgot the alternative mail, what should I do and what? The solution?
Pondering God then in you
Waiting for reply…
Thank you

comments user
Hussain Kariri

I have a problem with the iPhone that gets stuck a lot and is too slow for the 4s

comments user
amna ahmed

I have the same problem. I changed the place to America and opened from the first device, but I know I have forgotten the secret questions or not.

comments user
Rabea

This problem appears when recharging your balance in the Apple Store, and this happens to me, what is the goal

comments user
Adnan

The same problem does not connect anything

comments user
Shams

Unfortunately, the problem was not solved
I did not receive an email 😔
I wish you help us with a new article
Because Apple changed many things with the security

comments user
Adel Al-Abdali

I have not shown a choice to forget !!!
Hey group, save us

comments user
Gehad

I have not shown a choice to forget !!!
Hey group, save me

comments user
Bomhamed

Ok, can you please inform me because I forgot the return email and did not send me anything to change my security questions

    comments user
    Mohammed aleraqi

    I also forgot the recovery email. I hope someone can help us :)):

comments user
And they are

I have not shown a choice to forget !!!
Hey group, save us

comments user
Abdal Majeed

I did all the steps, but I did not receive a message from them via email. Please reply with the solution, as it is important.

comments user
Yousuf

Peace be upon you. I forgot the questions and the email to which they send the link. If anyone has a solution, please reply.

comments user
Ali Sharhri

This method does not work with Arabic accounts, it only works with American accounts.

comments user
Walid Al-Sabah

I have the same problem that I forgot the answers

I wish you would send Apple numbers so that we could talk to them
I am from Cairo, and my account was made on America. I would like you to answer my e-mail

comments user
Bashar

Request for help.. My dear brothers, please help, especially brother Bin Sami. I forgot the answers to the security questions and I have a recovery email and I did all the methods and the question does not appear to me. Did you forget the answer to the questions?

comments user
Yousuf

Hey guys, you are enough. Send me a solution. Sure, I want to change the secret question because I forgot it and I cannot do programs.

comments user
Leopard

Is there a new way to reset the questions and secret answers ??

comments user
Ibrahim

I bought a used iPhone iPad, but now the lock is only the iPad and I do not know the password. How can I unlock and use anything but an iPad iPhone again

comments user
Mansouri

Peace be upon you guys. I have a problem, so I closed my cell phone, and an email came to me, not my email. What is the solution with him? Please advise me, may God reward you well.

comments user
Mishary Al-Mutairi

Thanks for the explanation ..
But I have solved my problem, the same as I explained ... knowing that my iTunes account has a balance of 10 dollars
But I went to buy, ask me to answer the safety questions and forget them ..
Of course, I was sweet as you preferred .. but I did not enter the option of Password and Security, which does not appear under the two questions

Forgot your answers Send questions to the account.

What is the solution?

    comments user
    Bin Sami (Editor in Chief)

    The reason is that there is no emergency mail in the account, the solution is to write to Apple directly

comments user
Rakan

Ok, and I forgot the alternative email 😩

comments user
Young

This method did not work for me, please, because I settled for questions, but I did not receive an email. Help me, please.

comments user
Farid Al-Harbi

I forgot the alternate e-mail after what is the solution, and I wish you could help me with the number of Abel please youth

comments user
hamlit

The correct solution: Log in from the device you first created the account from, or log in from the first iTunes you registered from. Personally, I solved it and logged in to the iTunes I registered from the first time :)

    comments user
    ahmed khalid

    I closed the iPhone, and I don’t want to accept any email address, what is the solution, and my Prophet is as soon as possible

comments user
Hammoud

A thousand thanks I met him and a thousand thanks

comments user
Pippon

When entering the recovery email, I entered yahop.com instead of yahoo.com, and when I retrieve it tells me that it will be sent to the email yahop.com. How do I change the recovery email?

comments user
Haiderkhalil

I changed the Apple email and when sending information, the security questions sent it to an old email. What is the solution? A new email will be sent to it

comments user
ابراهيم

How do I know the backup email completely, it is only shown the first letter, and I forgot to arrange it

comments user
Ramez

I put the rescue email but instead of yahoo.com and with fast typing I typed yahop and forgot the answers to the secret questions and when I asked to retrieve the secret answers it sends me to the wrong email.. What is the solution please

comments user
Kareem

O group, I tried all these words, and I am hoping for safety, but I used to ship an iTunes card and I got to buy a program that asked me questions, and therefore I went to try your method, but it did not work for me and the option to send to an email
Is there a new solution ???

comments user
Majid bin Saif

The same problem was placed on the iTunes card and I could not return the secret question .. I wish the iPhone Islam site would see the issue a solution 💔

comments user
Moss

The same problem and it is not delivered via e-mail. Why and there is no e-mail registered with them, but nothing is communicated, but if without the password they are connected.

comments user
Abdulaziz Al-Abdali

Thank God, this issue made me go back to confirm my accounts
شكرا لكم

comments user
ahmed

Hi
Unfortunately, my brother, I am not working as an alternative email and forgot the answers to the secret questions. Is there a solution? I hope you can respond and pay attention.

comments user
Diana

Peace be upon you. I bought a used iPhone XNUMX and I downloaded the program for the password of the id, and I don’t know it, and the device’s lock is resolved

comments user
zezeoo

Marcello, and nothing on the alternate e-mail. What should I do?

comments user
Valid

Unfortunately what caught with me I tried more than once

comments user
Mohammed

The link did not appear to me, why? Please answer and may Allah reward you.

comments user
Mishary

My rescue email does not show up, and what is the solution ???

comments user
Forwards

My problem is that the additional email appears and I request a refund via the alternative
Informs has been sent on mail
The problem is that the message is received because the mail has the right to the camel store, and for an additional course in others, there is no hope.
Someone help me

comments user
Boumaz

Thank you, precious, excellent

comments user
Emad

I followed the steps but it didn’t work for me and I don’t have a second email. What is the solution? Help me. I have a balance that I can spend. Reply to my email.

comments user
Abu Saleh

Unfortunately, the old device I sold and the balance was in vain. Sending the growth to the corresponding email is not on the page, and the Brotherhood’s words contain an agreement that it is necessary to enter the old device, and I spoke with the service through the chat. A swindle they regretted, and also when I put it in the dialing programming, the page did not accept because the required American phone number, and when I tried to change the store to a Saudi, also refused because it has a balance and you cannot convert it smartly afraid of the currency difference

comments user
Ahmed Al-Nuaimi

Peace be upon you .. I registered the account and I don’t remember that I put a synonymous mail in the record, but when I entered I created a corresponding e-mail and worked for it, and it came to me, but I did not see an option to retrieve the questions and have a balance and work, but I cannot buy any application because I forgot them. Please advise me

comments user
Mona Saeed

I have the same problem, but when I ask him to send the information, he sends it to an e-mail that I don’t have, so what is the solution ???

comments user
Gr

Thanks for the explanation
I have a question, I forget if there is an alternate e-mail or not, if it is in it, how can I change the alternate e-mail !!
Because I used to e-mail and hack it, and it appears that it is until it is sent to him, and the problem is that I forgot the answers and I did not receive anything in the account e-mail !!
For your information, I changed the account email to a new one

comments user
Mona Saeed

May God reward you well, but I have a problem that he gives me an email from Hotmail, and I don’t have a Hotmail email. What is the solution ???

comments user
ibrahim

I bought a used iPhone 5 and formatted the device. The device restarted and after restarting it asked for the password for the account, although I don’t know it. Therefore, the device remained locked. Is there any help? Note that the device, its box, and all its accessories are with me. Please help.

comments user
Mohammed

Please, the matter is urgent, there is no option to forget the answer, please respond

comments user
Zoom

Thank you, Yvonne Islam, special thanks to Bin Sami, and a reward for the information. The first program I bought in my life was dimensions, and in all the meaning of the word, it is a program that is more than a question and is worth every cent paid for
Thank you sooooooooooooooooooooo much

comments user
م

Peace be upon you. I did all the steps for the secret question, but the email turned out to be not mine, and the email is strange. It does not exist on Yahoo, Hotmail, or Gmail. How do I open it?

comments user
Zakaria

Hi
Young men iPhone Islam
Regarding the security question
Unfortunately, the method did not work for me because I did not see the option to forget the answer. And how do I add an alternate email so that I have the option to forget the answer

And God bless you

comments user
Abdullah Nahas

The experience was completed, my dear brother, but I never received a message on the alternate e-mail, and I tried a lot, please help me.

comments user
Saeed

The same was settled to me in the explanation, because the link did not show the right anemia to Persilon on the secret question

And please reply as soon as possible

Thank you

comments user
Tuta

I tried the method, but the email to which the information was sent has been closed for a while, I mean, I cannot access it. How can I change it?

comments user
Weighed

Unfortunately, what was useful to me, how many times I try and complete it with me to the end and find me that he sent me the e-mail and everything else, but if I opened the e-mail, nothing was thrown, not a junk, a mile, nothing!

comments user
Maha

Sorry, the method did not help me because I did not have the option to forget the answer .. What solution is necessary if you were kind ??

comments user
Moayad

I settled the same way, but I did not get the message on the e-mail
God is necessary answer 😭

comments user
Ziyad's father

Unfortunately, I suffer from this problem, and when I ask to send the amendment to the mail, I get a notification that it has been sent, but the message did not reach the mail
What is the solution for

comments user
Abdulaziz Al-Matrafi

If you please, I press send to the mail, but the day I go to the mail, nothing is thrown. Can help me how to change the e-mail that they send to Apple and thank you

comments user
Khaled Sejiny

Brothers, I have a problem with me, but there is no option to send an e-mail. It did not appear to me, and the company was contacted to retrieve the questions. I received a response from them. I have to contact them.

comments user
aymanmsms

I am going through the same problem a year and I have challenged programmers and iPhone technicians to open the account and everyone is standing at the same place.
And it is there is no option that does the standard questions
After that, one of them helped me to communicate with the company, which was complicated and very safe
And he forced me to buy an American visa with credit and put in a valid address in America, as well as the phone number
And after that, the operation took place, as Brother Omar said

comments user
Zouz

The email did not appear to me under the questions 😔

comments user
Waleed

May Allah give you good eggs
You seized with me like your explanation exactly
And I settled it through Safari with iPad

God bless you

comments user
Mishary Alshaabi

Hi
I have the same problem, I don’t know the secret question, and the iPad was more attractive, and from iPhone XNUMX, what worked
But there is a benefit with a Mac Pro computer. Try it from the computer, and God willing, you will control the Mac computer preferably

comments user
Ammar Subhi

Peace and mercy of God

The problem is that the option to send new secret questions to the email is not available

So what is the solution, please, please

comments user
Leopard

My brother, I pressed to re-send the security question, but for the time I did not receive a message on the e-mail

comments user
سامي

Ok, a beautiful explanation, but you did not go with me
The reason is because the alternative e-mail he sent to him

I don't know it. It starts with the letter D, and I don't even have an email with the letter D

I have not had someone solve the problem for 3 months

And it charges $ 20 dollars
God is oppressed by her

comments user
immortal

In the name of God, the Most Gracious, the Most Merciful. I followed the steps, but I don’t know the answer to the secret question. It doesn’t show that I forgot the answer until I send it to the email. I opened it on an iPhone 5, knowing that the account is my own. What is the reason that the email doesn’t appear for me to send the change question?

comments user
Hamid Obaid

I forgot the answers to the question and he informed me that he will send it to my old email that Hotmail took from me, and I changed the e-mails, but he will send it to my old email. Why ?!

comments user
Tarek

Now I have followed these steps, but the last option, “send to my email,” is not appearing. What should I do? Advise me.

comments user
Abdulaziz Saleh

I want to reset the password and I did not remember it, so what do I do if to solve the problem? Thank you

comments user
Hobbyist

Hi
My brothers, I forgot the secret answers
The alternative email on this domain is @me
We all know that Apple has discontinued this range and given timeout to link the account with the new service, iCloud
Unfortunately, the period has expired and I have not linked my old account to the new service.
What is the solution, in your opinion, given I spoke to Apple and they asked me to answer at least one of the three questions, and I did not remember any of the answers
Is there a solution to this dilemma please help me if possible
Thank you, Yvonne Islam, for everything you offer to serve the Arab user.

comments user
Badr Al-Nasser

May God give you wellness

Frankly, I forgot the answers and did not know how to change them

But thank you then I know

Greetings

comments user
mkm

I did not see the link that sends an email
So is the solution
Please make an article about this problem

comments user
wael

I did not show me an icon. Did I forget the safety questions. They wanted me to answer the questions, force me

comments user
Abdulmalik

Thanx on the beautiful topic ...
But in a problem that I faced when I reached the questions stage, of course, I forgot the answers, so I saw that I popped up on the e-mail to the questions, so that I could get new questions on the e-mail and answer them. Friday, tomorrow, and today, Wednesday, I tried again and there was no benefit ...!

comments user
gago

A big problem, frankly, Apple exaggerated a lot in the manner of the questions. This one ... I forgot all of them ... and now there is no option called restore via e-mail .. The problem is that I charged the account with an iTunes card):

comments user
Bouabdel Rahman

I forgot the safety questions and settled the method and sent it to me in the mail

comments user
Hussam Al-Qahtani

Unfortunately the problem still persists.
Please find other solutions, especially as I tried my best to recover the questions and utilize the balance, in the way you mentioned.
I read that there is a way to directly contact Apple technical support via Skype.
And through it, retrieve all the information.
Is this true ???
Please advise, otherwise the balance will be lost.

comments user
Gaseous

Thank you, Yvonne Islam, for the clear explanation
I benefited from this explanation
God bless you
The best of people benefit them to people

comments user
Ado0o0o

Unfortunately, this method is no longer available..and the only solution is to contact them..Is there another solution?
Or at least a way to reach out to support here in Saudi Arabia

comments user
Atta Al-Souqi

I also forgot the security questions, but there is no button to click and change questions! What is the solution?

comments user
mnair

I wish I could find a solution to reset the answers to the questions. I tried the same way, but there is no choice. I forgot the answers

comments user
RøRö .. ~

If you please, ٱ ̨̐, I forgot the restriction code ̨ What should I do?

comments user
Against spinning

Peace, mercy and blessings of God
And I thank those in charge of the iPhone Islam program, and do not make fun of the observant brothers and sisters
I have a question, what does this VPN sign mean, which appeared above the mobile screen to the right of Wi-Fi, noting that my iPhone is 4G. Thank you very much 

comments user
Kli

The same niche, there is no reset the password, and it is clear that Bin Sami was involved and does not have a solution, hahahaha

comments user
Nawaf

I have this problem. When I enter the site and enter password and security, it does not show me that I forgot the answers. Why? Please answer me urgently.

comments user
Abu Al-Anoud

When I reach the stage of the two secret questions, there is no underneath it because I have lost the secret question !!
How is the solution ??
I wrote to Apple and did not benefit ..
Note that my account is American.
Please save me. I want to download programs on the iPad ..

    comments user
    Bin Sami (Editor)

    There must be more than one backup mail registered in the account

comments user
Horizon

Is it true what we heard last year that Apple will cancel American accounts with random email addresses?
Because my account is American, I haven't been able to log in for a month, and I tried to resend the password to the email, and the alternate email tells me that the message was sent, and I go to the mail and I don't get it. ::: And I even tried to retrieve the password with the date of birth, it tells me that the date of birth is wrong. It's driven me crazy... It's been a month or more
I feel like the account doesn’t exist anymore. I tried to create an account with the same email, but it says I actually exist. It drives me crazy. Oh my, the account has 1,500 applications.
And another question .. If in an account, the country can be changed, and how? And if you change it, the apps will keep it?

comments user
Megahed

I tried this method, but I don't have a choice that I forgot to answer the questions
Can anyone help me because this subject has been crazy for about XNUMX months

comments user
facilitation

Peace be upon you, my brothers
First of all, I thank you for this valuable website and the important things in it
Secondly, I forgot the answers to the questions posed by Apple
Paragraphs of your article, and I followed all the steps
But there is no pressure to forget the answer
What is the solution
Thank you ancestor ...

comments user
her father's daughter

I am freeing him, a shop for me, he has our drivers, and he has made the account for me
But, unfortunately, I am not aware of the answers and the options that are in red. They do not come. Please want a quick solution.

comments user
Abu Jana

Hi
I have this problem for two days, and I have settled the return of the password and the amendment of my address.

comments user
Al-Tarmah

Do not tire yourselves. I tried and tried all the methods, to no avail

comments user
mohammed

Peace be upon you,
My brothers in charge of this issue, my problem is that the choice does not appear (forgot your answer)
I wrote to Apple, I went back several times and the issue was not resolved. Please help is necessary
Thank you

comments user
Al-Tarmah

I also suffer from buying an iPhone 5
Do not show me the phrase re-questions reset

He unites him about something wrong, not everyone complains, not just Arabs all over the world

comments user
ابراهيم

By God, you will trust him ... I corresponded with them with more than fifty letters and responses from them and everything.
But I did not take advantage of them anything
Conclusion .. h
May Allah compensate me
Believe it or not, I found it easier to create a new account (death rather than humiliation, hahaha). They tired me out...they needed me...they sifted me through and through.
I did not benefit from anything .. I settled this move a million times. G I did not send anything to me ..
Butter .. The bottom line is they do you know what? I set an appointment for technical support by phone. I told them there is no phone support in the Gulf region
They said, "Sorry.. Read Al-Fatihah on your own."
Bye bye, the ten dollars in the account
Bye bye, account that I collect in my distinctive programs
I came back from scratch... and I really came back from scratch... and I memorized the questions by heart, hahaha

comments user
plow

The problem is that he does not see my alternate mail link
Please advise me as I have shipped and I cannot do anything

comments user
Narges Al-Mousawi

Peace be upon you all, I created the email and it did not work

comments user
Narges Al-Mousawi

Peace be upon you. I wrote the email with Apple ID and it did not work. Why? Can someone help me? Please, please.

comments user
Gaara

Hi

All steps worked

Unfortunately, rest your answer did not appear

What is the solution ???
I want to buy software !!

Wait for your solutions if possible

comments user
Nayer

Hi
I have been suffering from this problem for more than a year. I have forgotten the secret answers to the two questions. The problem is that I do not have the option that I have lost the secret answer.

What is the solution, please? !!

comments user
Misfer

I wanted to ask what should I do, by God, I got tired of my father. I download programs for XNUMX dollars, and I do not benefit from them
Because I forgot the secret answers and sent Temple to them, so that no one came across me in this in a cruel state
I am overwhelmed by its programs. My appearance is about Android, for free. Please advise me, God bless you. If until you start, I give you my account and the password, and you spend it with Apple. I will be grateful to you. May God reward you well.
Your brother Misfer Al-Ghamdiah

    comments user
    Bin Sami (Editor)

    You can change the secret questions in the way mentioned in the article

comments user
Please, I have the same problem asking for answers to security questions

Please, I have the same problem and the Send Mail box does not appear instead

comments user
Worried

Everyone, please, help me. My account is American, and I have broken down, and I bought programs, and my father updated them ... How can I get them back, God, I sent to Apple and registered a correct address, but I fear that they speak to him and they know that it is not correct and my device is turned off.

comments user
ابراهيم

There is no option to forget the answer even though I tried from the computer and from the iPhone ??? What to do!

comments user
Omar

My device I sold any message from my email and it was not from my number. This is the problem. After activating it ios6, anyone sent me any message that does not switch to his text message except when your net is interrupted, and when I sold it or sent them from my e-mail and what I received from any of them, please reply

comments user
waleed

The same problem happened to me, and the phrase “I settled” for the secret question does not appear

comments user
The most beautiful

All this complexity has a password and salvation, like any ATM card

comments user
Amara at night

Change the address, and the problem is solved with you and with every person that has the problem

comments user
ARABOK

Hi

I created an account for one of my relatives

And put random secret questions that I don't remember

He couldn't download apps after putting $ 15 into his account because he asked questions

And on your own way, I reached the last step

I ran into a problem

Request the date of birth placed in the account

And I put it randomly too):

I never expected to need it in a problem like this

What is the solution?

comments user
Atef Al-Mohammed

Peace be upon you
Brothers, I swear by God, I worked through the method in detail and asked to send the information to my e-mail so that I could change the secret question and the answer, and I was not able to not reach me with an e-mail with the knowledge of my e-mail in the Gmail. What is the solution even though I sent XNUMX times the link to my e-mail and no receipt

comments user
Abdallah

After several converters, it turned out that he did not send them to an email

Unless you are registered before, he sends him a method of retrieving questions

I switched a new account to discover this thing

comments user
softquail

Hi
There is no option "I forgot the answer."
What to do ????????

comments user
Abdul Rahman Al-Libi

Hi
My dear brother, the topic is more than wonderful and gives you a thousand well-being but ……………
The word I forgot, the questions answered, I do not know what is the reason
Please respond to

comments user
Ahmad

Peace be upon you, iPhone. Aslam, please help me. Before, how many months ago I entered the wrong secret question, how many times my account was locked for 8 hours, and then I came back, and the important thing today is I followed the steps to me with the subject, and unfortunately I did not come up with a link to forget the secret question. I hope the response from you as soon as possible

comments user
Ahmed Al-Sharifi

The choice to reset questions never appears to me. Seems to appear to those who have answered them before
Please help, at least I see a response from Islam's iPhone. Why this ignorance !!!!

comments user
A displaced citizen in his country

Don't you have a solution, Yvonne Islam, for this problem?
(Repeat questions not appearing)

comments user
iyousef

Yvonne Islam, I always thank you for your support for the Arab iPhone
Every year and everybody's okay
The problem is clear, as is the response of the Brotherhood
Forgetting the secret questions did not appear for the most part

comments user
Falcon

I did not find the feature to send any inclination to change the answers to the questions
What is the solution

    comments user
    Agony

    I have the same problem

comments user
Abu Faisal

Ibn Sami
Greetings

I tried to follow your way of reaching to change the secret question, but it does not give me the question of forgetting the secret question

I request you to inform that

Thank you very much and appreciation

comments user
arøõńê

Ok, I did not get the forget options. Can I answer them using the alternate email? >>> Please reply.

comments user
Bender

I forgot the password for email me.com and couldn't change the questions
What is the solution?

comments user
radi

I followed all the steps and nothing is being sent to my Apple email

comments user
Omar Muhammad Omar

O group, I suffered with the iTunes for those who forgot to answer the questions, my right to do so I could work for the new iPad my right, and after suffering for two months with them, I tried in a second way that I am doing a search for the questions I did a search on Google and found the method, but the required is as follows:
XNUMX. Use the same device when creating the iTunes account for the first time
XNUMX. Use Safari to open the account, not from the iTunes
XNUMX. You will see options on the left, choose to deal with your account
XNUMX. Type your name and password and log in to your account
XNUMX. On the left, with four or five options converging, select the security for the account
XNUMX. When you log into the security, you will meet the questions that you gave for the first time without answers
XNUMX. Under the questions, when you see a question reset, click on it and follow the steps

Advice Write your answers in a place you can refer to if needed

good luck for everbody

    comments user
    Omar Muhammad Omar

    It is very important to change the country from any country to America ... all the features after changing them to meet them in your account

    good luck for everbody …

    Regarding the address in America, it can be found by searching on Google, and the method is easy.

comments user
Kuwaiti

Thank you all for his knowledge
But I wanted to ask, I downloaded a program on the iPhone, and I wanted to download the same account on the iPad
He worked for a while, suddenly he asked me for the email and password and put the same data on the iPhone
Bs does not accept access to the program
What is the solution to the problem? I need the program called (Brochu)

    comments user
    Omar Muhammad Omar

    Customize the iPad on the iTunes account by answering security questions

comments user
Abdel Azeez

Hi

I hurriedly pressed on Enable instead of Delete. I do not remember the secret questions, nor did I put an email in the last option

I could not do anything and I contacted them and they did not give me any useful information

Please help me with my problem and thank you very much

comments user
Firas

Thankfully ... I went with the method, but unfortunately, I didn't see an option. I forgot the questions
Can anyone help me?

comments user
Abdul Rahman Al-Libi

Peace and mercy of God ……..
May God bless you for this interesting topic and for the effort ...
But this method did not work for me because I showed myself this message under the questions: "Forgot your password."

comments user
mahammad

My brothers, I followed the same steps because I forgot the answers, but I do not see this phrase. I did not have your answers.
Under the questions, please help

comments user
Muhammad Al-Otaibi - Riyadh

I faced the same problem and entered the link in the article and loaded my account, but unfortunately it says that my account is banned for security reasons, it does not enter my account forever
Knowing that my account is Saudi, and this problem arose a month ago
Please see me a solution

comments user
Mutab Alshamry

Thank you for the information.
I would like to warn that the method works with the American account and does not work with the Saudi account, unfortunately.

comments user
Sultan Al-Mutairi

Peace be upon you. I tried, but there is no option to reset or send answers to the mail. What should I do or what is the solution??

comments user
Abu Abdul Aziz

Hi
My brother Bin Sami, I see a message and its translation says your account has been disabled, and I hope you can help me with a solution

And the second thing
My question I bought via e-mail is to stop the solution, how do I update the programs?
I hope for a solution, and thank you very much

comments user
alzahrani

Distinguished as usual

comments user
Alzaben

Hi
I forgot the questions, I forgot the birthday
What is the solution?

comments user
Khaled

Thank you for this wonderful team for what provides benefits and alerts to iPhone users in the Islamic world. This is first, secondly, please inquire a problem that I suffer a lot from which is the interruption of the wifi connection when the screen lock mode in iOS 6 is as quickly as possible and thank you for the good reading and answer

comments user
Tarig

I have an account in the American Apple Store and I lost the password. When I request to send the password to the email, no message is sent. I have tried this many times, knowing that I do not know the registered date of birth or the secret questions.
Who guides me to the method and has me pray

comments user
Sulaiman

Peace be upon you, I put the password on the iPhone 3GS, I forgot the numbers and made several attempts, but they gave me minutes that prevent me from trying again, I know that I can log in to iTunes and re-download it, but I changed the laptop and there are no old files in the new laptop, and I do not want I especially waste photos and videos from the iPhone, can you help me please and thank you

comments user
Abdullah

Hi
This problem happened to me a month ago
I contacted Apple and told them that resetting the secret question did not work and no message arrived in my inbox.
They told me that they were working to solve the problem, and the problem lasted with me for more than three weeks
After I went to the Apple Center
Advice: Try to contact them regularly.

comments user
mlak7

Yvonne Islam, thank you very much

comments user
irrigation

Thank you, Yvonne Islam, but I would like you to elaborate on this topic

comments user
Abu Ali

I want an American account solution with a balance, but the account is closed and a message appears saying the password is wrong, and if I choose to send the password to the email, I do not receive any message

comments user
Any fonet

Look out for me this message !?
Account suspended for security reasons !!
Because my account is with my sister and its format has been given the password more than once, and unfortunately, it is surrounded by random security questions
I tried to send the company, but I could

The problem is the Saudi account and its purchase in more than one program, most of which are iPhone Islam programs! Loss, and God goes away
I know that iPhone Islam is not technical support, but I hope you can help me, even with guidance.

    comments user
    Omar Muhammad Omar

    Programs do not go and the account does not go to work. I forgot the password and choose to send the new word and dress to the e-mail in the account. After the password comes to you, enter the account from Safari and do the work of the questions and change the country and leave America
    Good luck

comments user
iFiras

Hi
Brother bin Sami or brother Tariq
I have tried several times with the Apple sender, but I do not have the result and the previous solution did not appear for me to send the information to the e-mail. If you can solve this problem, because I need the solution is necessary.
And the account contains a small amount of money, and I lost my offers, including yours
Waiting for a solution ...

comments user
Yasser99222

IPhone Islam Please help
My email from the company was suddenly rejected and when I tried to download the NSX program, they told me that you should open a new account. The problem is that it has a balance .. What is the solution? !!!!!!!

comments user
arwa

Hello. I have the same problem.
But I don't know that I am inferior. I forgot the answer so that they send me an e-mail

comments user
sniper

I never see the link on the email that camels give me

comments user
Mohammed

I entered the Password and Security page
But the reset security information ... did not appear.
Only those who appeared to me a question and answer twice only !!!!
No, no
And I went in and saw the same thing, nothing appeared !!!

    comments user
    Omar Muhammad Omar

    Log in from Safari and from the device from which you worked the account for the first time

comments user
ramzi

My brothers, I became aware of the same problem for those who logged into my account via the new iPad, and the biggest problem is that I entered my account to change the two questions and found that the Apple website sends the answers to an old email why it has been sent to it from the time that it is sent to my email registered with them. Even if there is a link, so that I can write to the company on it.

comments user
Tariq

may God bless you :/

But I don't see the option to retrieve via e-mail
And my account contains Ialit balance from the brothers explaining another way

Thank you (:

comments user
Legend

I have a problem with the iPhone 4 device. If my father goes back to the applications to their house and to buy them, I can not go to the place designated for them in the app store. Previously, what is the solution? Please answer my question, Yvonne management. Islam may God bless you

comments user
AmR…

The same words of the Brotherhood. There is no option to change or restore the answer to the safety questions

comments user
No No

My problem is that I cannot download from the App Store because I have downloaded programs from a store, and when I want to download from the Appstore, the e-mail of the shop that downloaded the programs for me and opened another account for me and I used to download the programs for me, I was no longer able to download the programs.
Thank you

comments user
Saad

Thank you, Yvonne Islam, for always giving us useful and wonderful information

comments user
Khaledoun76

I am really surprising at the large number who say that there is no option to forget the secret answers or send by e-mail. Because the same topic happened to me from How many months ago and I decorated it in the same way presented on the topic. Ok, how are all people, what do you do with it? I say, can you be Apple that changed the way again? !!

comments user
Palestine

Hi
First of all, I would like to thank you for the effort you are making in order to provide everything new and expand our knowledge through your distinguished website. I would like to raise a problem and if you can solve it for me, I updated my iPad 6 with the new system 3, but the problem is that the e-mail no longer receives new messages, on the computer Normal and Galaxy SXNUMX receive messages on a daily basis, I do not know the problem, and I thank you

comments user
ibrahim

I have the same problem. I did not see an option to retrieve the safety questions. I ask God and then from Yvonne Islam that you find a solution to my problem and all those who have the same problem.

comments user
Sattam

This problem happened to me to the point that I almost cried from grief and I don’t want to talk about what happened. The solution is to call Apple Care. They will ask you about the type of device and the serial number of the device. Then you will be transferred to the employee and he will ask you what your problem is. All you have to do is tell him about forgetting the secret question and he in turn will ask you. You must remember at least one answer to the questions. If you have forgotten all the questions, ask the employee to provide you with them and open the page for changing the questions because it is locked. Make sure to be with the employee on the phone to make sure that everything has been done.

comments user
Nayef

I really forgot and did this work before, and it's the same steps out there. Thank you, because this information is not known to many, so please re-publish it from time to time, so that everyone knows it.

comments user
Emad

I have a problem with Facebook notifications. Before he gave me the notification with a sound, but for a while, he gave me Facebook notifications without sound.

comments user
@loOsHi_al3nzii

Peace be upon you ..
Of course, it is not strange for iPhone-Islam, this creativity and effort, because they are already used to them and we are proud that they are raising the flag of Arabs among the countries of the West and even the whole world.
I follow you and see everything first b first, but I have a suggestion that if you implement it, I expect you will wake up even to the Father Store about the features of your programs and services, except that you specialize in the iPhone-Islam program. A section for suggestions for any problem or something we return to you, and of course I download how many applications paid from you such as a dictionary And he spoke, but Woody bought the app-back program. He is very excited about it, but now I am very grateful to me, and I am waiting for your response. Yvon-Islam.

comments user
His light

I forgot the answers and followed the same way as yours, but what is wrong with me? Did I forget the answers, and after a while, we knew the answer, and I wrote to Apple when the problem became to me, but I did not benefit from their response once

comments user
Fayez Hamdan

Ya Bin Sami, help me. There is no word (I forgot the answer).

comments user
MOHAMED 13

I settled the same explanation, but I did not receive anything on the mail - what is the solution?

comments user
Al-Sham responded

Hi
My device has updated the last update of the iPhone, and then whenever I enter the App Store, nothing comes out with me and a message appears to me that I cannot download anything from it because I am a resident of Kuwait, so what is the solution?

comments user
Firas Al-Rumaikhani

Unfortunately, there is no option to send you via e-mail

comments user
without name 

Thank you for the information
Peace be upon you ... 

comments user
Munira

Hi
First, I thank you for your interest in providing solutions and assistance
But with this solution, I got a problem, and it is a problem that happened to the majority, if not everyone, after I read the responses
I did not find a response from you to this problem and inquiries, and this is something that has not been entrusted to you, Yvonne Islam
Note that the problem is that the option to forget the answer does not appear
We hope to solve the problem as soon as possible
Thank you :)

    comments user
    Khaledoun76

    I am really surprising at the large number who say that there is no option to forget the secret answers or send by e-mail. Because the same topic happened to me from How many months ago and I decorated it in the same way presented on the topic. Ok, how are all people, what do you adjust with? I say you could be Apple that changed the way again

comments user
Kuwait brings us together

Peace be upon you

Yvonne Islam I am entering, but I forget the answers, but something is puzzling me and it does not come up. If I forget the answers, why do they send it to me by email?

comments user
Bader Al-Anzi

Information in some accounts there is no option to set security questions, including my account. I had a problem with this, so Apple contacted me through technical support and the questions were reset within one day.

    comments user
    Mdo

    How was the connection made, and what I told them the choice came up

    May God heal you, respond by causing a crisis: ”(

comments user
Abdulrahman

Brother, I took the same steps, but I don’t have to forget the password, knowing that my account contains the amount of what is the solution
Please reply

comments user
Adel

The problem that I encountered after the last update is that if I want to update or download a program, a message appears that this is not your store. Then go check on my ID and confirm that the store sometimes works and sometimes it does not, and every day the store opens in a country.... What is the solution to this problem????

comments user
Abdulrahman

Hi
I wish someone would respond to us in the problem of the retrieval of secret questions not appearing when we enter the site and why do they appear to some only !!!!!
Yvonne Islam, help us ??

comments user
Yahia

Suppose that the person did not add an alternate email to retrieve the data, what is the solution ... Note that I tried to solve this problem for more than one person by writing to Apple's technical support and they answered me that they have new updates and are not able to do the rest of these questions ?? !!

comments user
Unknown

I had this problem with me. I changed the account to an unknown email address. I do not know it, and I forgot the account name. What should I do?

comments user
Annan

Unfortunately, it does not accept changing the questions and answers
And I do not know what is the solution

comments user
Hassan Al-Rashed and Kuwait are my conquest

Thank you for this information, but I have a question: if you made an account (((Palitons))) and not Apple's hands, how can I get it back. Thank you very much, the most beautiful team and members of it.

comments user
Fathy

I have the same problem. I did the same that you wrote about, but I never sent the message to my email. What is the solution?

comments user
Sami XNUMX

I hope who has the experience to answer me
I have an account in the App Store, and I have a shop owner
But then he came, the account was closed, I entered the password, and a mistake came to me, and it was sent to Apple, and he said it will be sent to the mail, but it did not arrive
Something in the mail from a month

comments user
Ahmed Al-Juhani

I forgot one of the three answers, and all that went in gave me the answer that I forgot with the answer I remember, and all that went in would bring me the one I forgot and change the one who knew the way the fourth time I brought the two answers that I knew, and I entered and changed the one that I forgot.
But whoever has no choice has the right to forget the secret questions like what appears in the picture above on the topic ??

comments user
Haitham Hussein

Hi
During the past two days, I have been suffering from the problem of forgetting the secret answers to the two questions, and the misfortune is that I do not have a choice. I have lost the secret answer.

What is the solution, please? !!

comments user
The watchful

Thanks for the great and useful information

comments user
The watchful

thank you for the valuable information

comments user
K1ahm

Thank you, iPhone Islam, a very important topic that was added to the favorites in case of any problem ✔
After updating my iPads to iOS 6, some problems occurred in the iCloud account, but thank God they were overcome and resolved How do I know 😁
Your brother Kalam 👍

comments user
Al-Sanabsi

There is no option to forget the answer !!!! ???

comments user
Mustafa Al-Zaidi

Peace, mercy and blessings of God
Thanks for the interesting and useful topic
I have a problem in this regard. I did all the required, but the email did not arrive. May I know the reason

comments user
Farmlands

Nice and thank you

Help me find it

comments user
N-D1988

She became a lot for me
The first time I bought the device

………. Thank you, Avon Islam

comments user
Ahmed Al-Sharifi

I tried the method and it was refreshing with me. This option does not appear. I tried everything and nothing

comments user
Bader

I did the same steps, but I did not receive anything in the email or junk mail. What is the solution?

comments user
Nasser Asiri

Frankly, it is a very beautiful thing, may God bless you

comments user
Abu Saad Al-Balawi

The fact that you are amazing

Beautiful topics that touch what the user is thinking, the topic helped me, may God reward you with good

comments user
Abdullah Sharari

Thank you, Islam Yvonne, but I did not see the option to forget the answer
Help us, may God reward you with good
My account has many paid programs and has credit, but I can only download free programs

comments user
Saad Bou Nayef

Hi
I would like to ask someone who has experience in the subject of username when I give my children the user, and they enter through a valuable center, they add an additional nickname to the user and put a secret number for them, and by the way I cannot see my own account. The password says is a mistake. Can I want a solution?
And as long as you save God

    comments user
    sarah

    As for me, I made a new machine for me on my second day, I winded my head and cleared the old one for them

    comments user
    Kimo

    The problem is that my account contains money
    If you leave it for them, you will be a loss for me.

comments user
Omar

Good professor ...
I did what I wrote step by step ... but ... I did not see the "forgot the answer" column, why?
Knowing that the questions have appeared. There is no forgetting the answer box.

comments user
ali

It gives you a thousand well-being and by God I was thinking that its money is an eternal solution

comments user
Abdullah Abdullah

May God reward you really well. The problem faced me, and would you know the solution?

comments user
ALANEEEEQ

Really, very, very useful information
It gives you a thousand well-being

comments user
[email protected]

My dear brother bin Sami
I have a problem arose after the last update, which is that updating the programs does not work from the update icon. Rather, he should go to search and search for programs, one by one, until he accepts the new statement. Please help me, and you have an invitation on the back of the unseen from Arafat.

comments user
Abdallah

How do I change the e-mail to which the information is sent to him, because I forgot the right password
I hope you will not withdraw as usual

comments user
the narrator

Peace be upon you. I want to ask about iOS 6. Is it better than previous versions? Who has tried it? Are there any problems? Honestly, there are none. I tried updating once and nothing happened, and I haven’t tried it again. Please advise me, my brothers.

comments user
ali

Oh, brother Sami, when I get to the stage: “The site will ask you two secret questions that you must answer them in order to be able to change the data.
We found that there is no retrieval of information via e-mail, and I did not see the option to forget the answer
What is the solution???!
We hope for help and thanks

comments user
Mohammad Ali

By God, you are creative, Islam Yvonne, and may God reward you with the best reward

comments user
Ali Abdullah

I sent an email, but nothing came to me from Apple !! What should i do now

comments user
Crossover videos

Unfortunately, I have no option to change the answers. Is there a solution?

comments user
the Joker

As I assigned to you, my dear brother,
The method does not work, and I have tried it more than once on my own account, and I have contacted the Apple company in this regard
And the answer was that I contact them personally ,,

Yes, this method is useful as I mentioned in the account that does not have an amount in it ,, and I did the experiment previously on another account and the question and answer was changed ,,,

If it works for you there is a matter that may be from your account that you previously entered the question and answer, but if it is the first time
I think the problem is bigger ,,

comments user
abusulum

The problem is that my paths give me a phrase. If I forgot the secret answer, click here. What is there?
I want a solution, urgent, and thanks

    comments user
    Bosultan Gold

    I have the same problem. I didn't have a choice

comments user
King XNUMX

I mean, I had a visa. Will they block my account !!!
If you forgot the questions?

comments user
Ahmed El-Sherbiny

I love you in God and follow you well, but I have little participation

comments user
Emerald 

Really I forgot and I always think about it
Which is how to recover it
A thousand thanks .. always racing
I wish you more success

comments user
Bender

May God reward you with a thousand good, and the Lord of the Kaaba, as if you thought about me yesterday. I charged my account, and I am able to buy because of the safety questions and forgot the answers. A thousand thanks to Yvon Aslam

comments user
Bandar Al-Maliki

Very useful method
I put in answers that I know, but I forgot with time
Thank you

comments user
Amr

I actually had the same problem and I sent Apple the problem. Someone replied to me, whose name is probably Vinay, I think. He told me that they are trying to solve the problem, but after a month I received a message from Apple saying that if you want to solve the problem, you have to confirm the address that I am registered with, and the address is of course an American address because I created the account. I left the email like this without American confirmation, but I don’t know how to change the secret questions. I will try to change it this way, and God willing it will work. But I wish you would tell me to confirm the address in America, or could this harm the account? Thank you very much.

    comments user
    Hussain Al-Dirazi

    Hi
    I suffered from this problem months ago and I followed these steps and changed the answer, but I cannot buy from the Apple store using the iPhone, but on the iPad or on the laptop I do not face this problem ... and after thinking .. I changed the email completely and was able to buy from the store .. But The problem of the previous calculation did not end only on the iPhone 😞

    comments user
    MAJED.AS

    He became concerned, but praise be to God, I answered her from the first time because I know the two answers perfectly.
    Incidentally, Barcoli p for iPhone 5
    Frankly speaking, all they said about him came out of the device. Mashallah, there is no scratch or any defect, and its manufacture is very elaborate as if it were a piece of jewelry and the speed is missiles (say what God wills) !!
    But if only iPhone Islam download an update that supports the iPhone 5 screen

    comments user
    Riad

    Congratulations on you iPhone XNUMX you see its good and you see its bad

    comments user
    Hamida Ali

    Another problem occurred to me, which is that I cannot access FaceTime and any jQuery with the same Apple ID that I made on my first iPhone device, and when I registered the username and the bass in my other devices it gives me a message: I am the username or the pass, and an error has appeared, and I do not know what is the solution to this problem

    comments user
    obad100

    Change the DNS SETTINGS in Wi-Fi settings to 8.8.8.8 or 8.8.4.4
    And God willing, he will work with you at length

    comments user
    obad100

    Congratulations. Lord, your hands are good and sufficient for you.
    Akbali soon, God willing

    comments user
    Ali Qassem

    I became with me ,, I transferred my account to the American and I want to buy what I appreciated because of it, and I forgot the answers and the worst is that I forgot the alternate e-mail and I contacted Apple and within two hours (as they understood my problem is correct) let me change the alternate e-mail and the secret answers quickly, praise be to God
    And of course the American address is random
    A wedge of height for you

    comments user
    abu ileen

    Peace, mercy and blessings of God
    I forgot the questions and forgot the alternate e-mail, so how do I reset the alternate e-mail and I hope to serve me and be thankful to you my brother How did I change the alternate e-mail because I tried to change the alternate e-mail without the confidential questions, but I could not

    comments user
    Rima

    I am the same problem. I forgot the answers to the questions .. I settled the same steps that you mentioned .. but there was no e-mail under the questions (the one in blue)

comments user
Faisal. F

God bless you. I was puzzled by the movement, Zayn. I knew it. It is difficult to remember everything, especially the questions.

comments user
Falconer

Frankly, thanks for the old information

comments user
Arabic developer

Thank you very much, the topic is really important... Does this method also work for the Apple Developer Account, which is the same one I use to buy applications, as I forgot the secret question?

comments user
Yahya Emdahn

A thousand thanks to the distinguished iPhone Islam team

comments user
M3oodi

Why does Apple require an account to download free software? And it asks for the code every time I download an application. What is the solution? The latest version is 6.0.0

    comments user
    Suleiman Jaber Al-Wadani

    Because there is an account on the device, the program is registered on your computer in order to become one of the downloaded applications, some applications are not free, some are free permanently, and you will notice the code in some programs and some do not ask for the code
    Thank you

comments user
Ahmed

Yes, it works on any account, and I changed them a month ago, and it has credit. Thank you, iPhone Islam.

comments user
Hashem

Some time ago, I bought an iPhone XNUMX, I had this problem and tried all the solutions
Even the option to change the secret questions within the account is not present
My soul came out

comments user
Mofleh

Sometimes the application store asks secret questions to download applications, especially when downloading to a new device, and opens the questions page for you, leave the device until it is locked, then open the lock and start downloading the application without answering the questions !!!

Solution >>>> When I forgot the secret questions

comments user
Emad

The account has been changed, the bus has been changed, and I have written it, and I have written a new incoming bus, three months ago, what should I do?

    comments user
    Englinsy teams

    The brother speaks Arabic
    Otherwise, google translation !!!!!!!

comments user
Mohammed

Unfortunately, the method did not work for me because I did not see the option to forget the answer

    comments user
    Sultan

    Because you did not put an alternate email when registering

    comments user
    Omar

    I have the same problem, I don’t have the option to send an e-mail

comments user
220 cheated

Thank you, it has been tried, and there is no retrieval of information via e-mail

comments user
Al-Qarni

A thousand thanks Yvonne Islam and to you, O Ibn Sami

By God, I have three days from the day I bought iPhone XNUMX and I am trying to conceive, but without any benefit

I will try his way after finishing work

comments user
Abo sama

May Allah reward you
But the method did not work for me, and I don’t know the reason

comments user
Mother of Iman

Visually, the topic is on time, because I am currently suffering from this problem and I directly corresponded with Apple and it has not been resolved.
Don't let me forget the answer and e-mail, send it to the limit and stop it, because I know the answers and I am able to change them ,,, inform me, may God have mercy on your parents

    comments user
    Omar

    It happened to me, and as you mentioned, there is no secret question. You have the solution if your account is from the same country as yours. Put a credit card and then
    Try to communicate with the right phone number
    And if the employee answered you, say I forgot the secret question and started asking you to enter the account while you are in contact with them, and then he asks you for information about the credit card, then he asks you to enter your device on the account, and in the end he will send a message like the alarm on the screen with numbers, he will ask for your numbers. You can prepare questions.

    comments user
    Omar

    If it is another country, a credit card must be from the same country and the same method explained

    comments user
    سامي

    Hi

    I had the same problem, but I could not communicate with them .. I wish you could tell how you were able to communicate with them, knowing that I am from Saudi Arabia.

comments user
Omar Muhammad Omar

To reset the security questions on the iTunes site before all the previous steps, you must log in through the first device you used to open the account and thus you will get the phrase you want to see, which is reset the security questions, and this is something that happened to me personally .. and you logged in from the first device you created the account from During it .. Knowing that I tried to log in from the iPhone and iPad through Safari, but I did not succeed until I tried from the laptop MacBook, which is the device through which I created the account, and I succeeded ... Good luck to everyone

    comments user
    Iman's mother

    It worked like I said and opened it from the first device, but the problem is still the same ,, is there another solution?

    comments user
    Omar Muhammad Omar

    Change the address, choose America's store, and choose Store America. You will contact the RESTART under questions

comments user
αbυ ήεнαℓ

I really passed by Halshi
Thanks ✋

comments user
Ekbal

Hi
After updating to ios6
When updating some programs, it gives a message that the program does not exist in the store for your country
It is Kuwait
I am logging out
And enter again
The program is updated
Also purchases no longer appear
Please reply
Thank you very much

    comments user
    Khaledoun76

    The message means that the program is available in a store other than Kuwait. Mostly it will be in the American Constitution. I mean, even if you log out and enter the second time, you will not benefit from anything because it does not exist in the constitution. Try creating an American account and search for the program again

    comments user
    A2a3

    Gives you a wellness ..
    I am the face of this problem, and the problem is that I ask to send an alternate e-mail and enter the e-mail, and I will not get any message. I want you to serve it ..
    Dad, I know how to communicate with camels like Brother Ali Al-Qassem ..
    I hope you will help me as soon as possible ..
    Thank

comments user
the Joker

Peace be upon you ,,
Unfortunately, this method does not work if your account has an amount in it
The method is applicable for the free account, which has no amount

    comments user
    Bin Sami (Editor)

    Changing security questions is suitable for any account and I changed the questions from a month to my account and there is a balance in it
    Changing the country is one in which you must not have a balance upon transfer

    comments user
    Abdulaziz Muhammad Al-Farag

    O bin Sami 😥
    I have i-mage and FaceTime and have subscribed since iOS 5 and then after the iOS 6 update it did not work!
    The email or password says incorrect!
    What to do ?! Please reply 😔
    May Allah reward you

    comments user
    Ahmad anid

    I suffer from the same problem, my brother Abdul Aziz

    comments user
    Abdullah

    My brother, I also suffer from the same problem

    comments user
    Tamimi

    I have the same problem and I can't even buy from the store the number says wrong !!
    With my confidence in his health and tried to restore it by sending the number to the e-mail, nothing arrived and by the date of birth, and it is not accepted and I do not know what the problem is.
    I ask God to help those who helped me

    comments user
    Omar Muhammad Omar

    All of these problems will be solved if you change the address and leave America alone ... Most of the problems are on the Arab countries in the Gulf countries in particular ... change the title, and the problems will be solved, God willing.

    comments user
    yafem

    And I have been unable to activate iMessage since the sixth version was updated. I get a message saying that the name or password is incorrect.

    comments user
    Mohammed Saeed

    Thank you, brother Bin Sami,

    How to change the country? Is it possible to preserve all the purchased programs?

    comments user
    iMrabtech

    My brother bin Sami
    Can you help me? I know the questions and want to change them. Can you give me a way to change them

    comments user
    Omar

    I tried the steps, but no reset can be sent to the mail
    So what work.

    comments user
    Feelings

    Can you help me retrieve the questions

comments user
Hisham

Peace be upon you. There is no. I forgot the return. There is no option. What should I do?

    comments user
    ba2

    I also suffer from this issue

    Do I necessarily have to open it on a computer or what?

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