When Apple increased security in the software store 3 secret questions added Several months ago, many people randomly selected questions and then answered them with vague answers that seemed to him at that logical time, then over time he got confused and forgets about them, but if he logs into one of the new devices and tries to buy any application, the device will show him two secret questions and he has to answer them in order to be able From downloading applications, and this is a major obstacle for a large number of users, not only those who logged a random answer, but also there are those who no longer remember what answer they chose several months ago, so how can the answers to the security questions of the Apple ID account be changed?
Go to the website Apple ID It is a site that enables you to fully control your account and change your email, password, and secret questions.
Click on Manage your Apple ID
Log in with your name and password.
You will be taken to the control panel of your account and you can change the secret questions by clicking on “Password and Security”
The site will ask you two confidential questions that you must answer in order to be able to change the data. If you cannot answer or do not remember, then click on forget the answer, And he noted Apple tells you which email the message will be sent to.
Go to your mail and click on the link sent to you from Apple (perhaps it will go to the Junk), and a page will appear for you asking you to choose three new questions and their answers, and it is preferable to answer the questions logically or record them in a safe place that will not be lost from you.
Note that you can change the password for your account from the same previous page.
Peace be upon you and please answer. I have closed the iPhone XNUMX network, and I am asked to answer the questions so that the network can activate. Please answer or help
Dad, I change the alternate e-mail because I know 😭😭😭
Brother, I have a rescue email, what is the solution?
Hi
Unfortunately, this problem is currently facing me and the system or solution has been changed
I wish you could help us with the current method, may God reward you with good
My dear brother, unfortunately, I forgot the password and the security questions. I tried to retrieve the password via the Emmy, but until now I have not received any message from Apple. What is the solution? Please help and thank you
I tried and tried without any help to see the option to change the secret question, knowing the account is American and has a balance, and I could not benefit from it
If there is a way other than the one above, please advise me
Thank you
I settled everything, but forgot the alternate e-mail, and the message was sent to the alternative e-mail. There is no solution or method, can I change the alternate e-mail?
Save me, may God make your days happy and have mercy on your parents, all thanks
I don't have the option to forget the answer ... and I need to change the answers because I forgot them, and the account has money in it to pay in the games.
Peace, mercy and blessings of God
I have been doing the same method for a month and it did not work. It says it was sent to the backup email, but there is nothing in the inbox or the junk. I tried changing the backup email, but it keeps the old one.
I want to reactivate the phone and I forgot the Apple ID and password. What should I do? Thank you.
Help me unanimously :(
I sweetened format for the iPhone, and with the steps to activate the iPhone, I forgot the password for my hands. How do I recover the account?
Knowing that I decided to reset the base in the mail, nothing connected me and safety questions, forgetting the date of birth !!
May Allah be pleased with you, help me :(
Peace and mercy of God
Guys, I would like to help you, may God grant you success. The Appstore account, I do not know the secret answers, and I also do not know the alternative account. Someone fixed it, may God reward him, now he has $100 in it
I contacted support and they said I had to contact company security, and I don't speak English.
Peace, mercy and blessings of God
There have been updates from Apple regarding this subject. I hope Islam has talked about this issue because it is very important and I am suffering from it now. My problem is that I do not know the questions and there is no choice. I forgot the questions. He answered if you got a message on the alternative e-mail, and I forgot the alternative mail, what should I do and what? The solution?
Pondering God then in you
Waiting for reply…
Thank you
I have a problem with the iPhone that gets stuck a lot and is too slow for the 4s
I have the same problem. I changed the place to America and opened from the first device, but I know I have forgotten the secret questions or not.
This problem appears when recharging your balance in the Apple Store, and this happens to me, what is the goal
The same problem does not connect anything
Unfortunately, the problem was not solved
I did not receive an email 😔
I wish you help us with a new article
Because Apple changed many things with the security
I have not shown a choice to forget !!!
Hey group, save us
I have not shown a choice to forget !!!
Hey group, save me
Ok, can you please inform me because I forgot the return email and did not send me anything to change my security questions
I also forgot the recovery email. I hope someone can help us :)):
I have not shown a choice to forget !!!
Hey group, save us
I did all the steps, but I did not receive a message from them via email. Please reply with the solution, as it is important.
Peace be upon you. I forgot the questions and the email to which they send the link. If anyone has a solution, please reply.
This method does not work with Arabic accounts, it only works with American accounts.
I have the same problem that I forgot the answers
I wish you would send Apple numbers so that we could talk to them
I am from Cairo, and my account was made on America. I would like you to answer my e-mail
Request for help.. My dear brothers, please help, especially brother Bin Sami. I forgot the answers to the security questions and I have a recovery email and I did all the methods and the question does not appear to me. Did you forget the answer to the questions?
Hey guys, you are enough. Send me a solution. Sure, I want to change the secret question because I forgot it and I cannot do programs.
Is there a new way to reset the questions and secret answers ??
I bought a used iPhone iPad, but now the lock is only the iPad and I do not know the password. How can I unlock and use anything but an iPad iPhone again
Peace be upon you guys. I have a problem, so I closed my cell phone, and an email came to me, not my email. What is the solution with him? Please advise me, may God reward you well.
Thanks for the explanation ..
But I have solved my problem, the same as I explained ... knowing that my iTunes account has a balance of 10 dollars
But I went to buy, ask me to answer the safety questions and forget them ..
Of course, I was sweet as you preferred .. but I did not enter the option of Password and Security, which does not appear under the two questions
Forgot your answers Send questions to the account.
What is the solution?
The reason is that there is no emergency mail in the account, the solution is to write to Apple directly
Ok, and I forgot the alternative email 😩
This method did not work for me, please, because I settled for questions, but I did not receive an email. Help me, please.
I forgot the alternate e-mail after what is the solution, and I wish you could help me with the number of Abel please youth
The correct solution .. I log in from the device the first time I made the account from it .. or enter from the first iTunes from which I registered .. I personally changed it and entered the iTunes from which I registered the first time :)
I closed the iPhone, and I don’t want to accept any email address, what is the solution, and my Prophet is as soon as possible
A thousand thanks I met him and a thousand thanks
When entering the recovery email, I entered yahop.com instead of yahoo.com, and when I retrieve it tells me that it will be sent to the email yahop.com. How do I change the recovery email?
I changed the Apple email and when sending information, the security questions sent it to an old email. What is the solution? A new email will be sent to it
How do I know the backup email completely, it is only shown the first letter, and I forgot to arrange it
I put the rescue email but instead of yahoo.com and with fast typing I typed yahop and forgot the answers to the secret questions and when I asked to retrieve the secret answers it sends me to the wrong email.. What is the solution please
O group, I tried all these words, and I am hoping for safety, but I used to ship an iTunes card and I got to buy a program that asked me questions, and therefore I went to try your method, but it did not work for me and the option to send to an email
Is there a new solution ???
The same problem was placed on the iTunes card and I could not return the secret question .. I wish the iPhone Islam site would see the issue a solution 💔
The same problem and it is not delivered via e-mail. Why and there is no e-mail registered with them, but nothing is communicated, but if without the password they are connected.
Thank God, this issue made me go back to confirm my accounts
شكرا لكم
Hi
Unfortunately, my brother, I am not working as an alternative email and forgot the answers to the secret questions. Is there a solution? I hope you can respond and pay attention.
Peace be upon you. I bought a used iPhone XNUMX and I downloaded the program for the password of the id, and I don’t know it, and the device’s lock is resolved
Marcello, and nothing on the alternate e-mail. What should I do?
Unfortunately what caught with me I tried more than once
The link did not appear to me, why? Please answer and may Allah reward you.
My rescue email does not show up, and what is the solution ???
My problem is that the additional email appears and I request a refund via the alternative
Informs has been sent on mail
The problem is that the message is received because the mail has the right to the camel store, and for an additional course in others, there is no hope.
Someone help me
Thank you, precious, excellent
I followed the steps but it didn’t work for me and I don’t have a second email. What is the solution? Help me. I have a balance that I can spend. Reply to my email.
Unfortunately, the old device I sold and the balance was in vain. Sending the growth to the corresponding email is not on the page, and the Brotherhood’s words contain an agreement that it is necessary to enter the old device, and I spoke with the service through the chat. A swindle they regretted, and also when I put it in the dialing programming, the page did not accept because the required American phone number, and when I tried to change the store to a Saudi, also refused because it has a balance and you cannot convert it smartly afraid of the currency difference
Peace be upon you .. I registered the account and I don’t remember that I put a synonymous mail in the record, but when I entered I created a corresponding e-mail and worked for it, and it came to me, but I did not see an option to retrieve the questions and have a balance and work, but I cannot buy any application because I forgot them. Please advise me
I have the same problem, but when I ask him to send the information, he sends it to an e-mail that I don’t have, so what is the solution ???
Thanks for the explanation
I have a question, I forget if there is an alternate e-mail or not, if it is in it, how can I change the alternate e-mail !!
Because I used to e-mail and hack it, and it appears that it is until it is sent to him, and the problem is that I forgot the answers and I did not receive anything in the account e-mail !!
For your information, I changed the account email to a new one
May God reward you well, but I have a problem that he gives me an email from Hotmail, and I don’t have a Hotmail email. What is the solution ???
I bought a used iPhone 5 and formatted the device. The device restarted and after restarting it asked for the password for the account, although I don’t know it. Therefore, the device remained locked. Is there any help? Note that the device, its box, and all its accessories are with me. Please help.
Please, the matter is urgent, there is no option to forget the answer, please respond
Thank you, Yvonne Islam, special thanks to Bin Sami, and a reward for the information. The first program I bought in my life was dimensions, and in all the meaning of the word, it is a program that is more than a question and is worth every cent paid for
Thank you sooooooooooooooooooooo much
Peace be upon you. I did all the steps for the secret question, but the email turned out to be not mine, and the email is strange. It does not exist on Yahoo, Hotmail, or Gmail. How do I open it?
Hi
Young men iPhone Islam
Regarding the security question
Unfortunately, the method did not work for me because I did not see the option to forget the answer. And how do I add an alternate email so that I have the option to forget the answer
And God bless you
The experience was completed, my dear brother, but I never received a message on the alternate e-mail, and I tried a lot, please help me.
The same was settled to me in the explanation, because the link did not show the right anemia to Persilon on the secret question
And please reply as soon as possible
Thank you
I tried the method, but the email to which the information was sent has been closed for a while, I mean, I cannot access it. How can I change it?
Unfortunately, what was useful to me, how many times I try and complete it with me to the end and find me that he sent me the e-mail and everything else, but if I opened the e-mail, nothing was thrown, not a junk, a mile, nothing!
Sorry, the method did not help me because I did not have the option to forget the answer .. What solution is necessary if you were kind ??
I settled the same way, but I did not get the message on the e-mail
God is necessary answer 😭
Unfortunately, I suffer from this problem, and when I ask to send the amendment to the mail, I get a notification that it has been sent, but the message did not reach the mail
What is the solution for
If you please, I press send to the mail, but the day I go to the mail, nothing is thrown. Can help me how to change the e-mail that they send to Apple and thank you
Brothers, I have a problem with me, but there is no option to send an e-mail. It did not appear to me, and the company was contacted to retrieve the questions. I received a response from them. I have to contact them.
I am going through the same problem a year and I have challenged programmers and iPhone technicians to open the account and everyone is standing at the same place.
And it is there is no option that does the standard questions
After that, one of them helped me to communicate with the company, which was complicated and very safe
And he forced me to buy an American visa with credit and put in a valid address in America, as well as the phone number
And after that, the operation took place, as Brother Omar said
The email did not appear to me under the questions 😔
May Allah give you good eggs
You seized with me like your explanation exactly
And I settled it through Safari with iPad
God bless you
Hi
I have the same problem, I don’t know the secret question, and the iPad was more attractive, and from iPhone XNUMX, what worked
But there is a benefit with a Mac Pro computer. Try it from the computer, and God willing, you will control the Mac computer preferably
Peace and mercy of God
The problem is that the option to send new secret questions to the email is not available
So what is the solution, please, please
My brother, I pressed to re-send the security question, but for the time I did not receive a message on the e-mail
Ok, a beautiful explanation, but you did not go with me
The reason is because the alternative e-mail he sent to him
I don't know it. It starts with the letter D, and I don't even have an email with the letter D
I have not had someone solve the problem for 3 months
And it charges $ 20 dollars
God is oppressed by her
In the name of God, the Most Gracious, the Most Merciful. I followed the steps, but I don’t know the answer to the secret question. It doesn’t show that I forgot the answer until I send it to the email. I opened it on an iPhone 5, knowing that the account is my own. What is the reason that the email doesn’t appear for me to send the change question?
I forgot the answers to the question and he informed me that he will send it to my old email that Hotmail took from me, and I changed the e-mails, but he will send it to my old email. Why ?!
Now I have followed these steps, but the last option, “send to my email,” is not appearing. What should I do? Advise me.
I want to reset the password and I did not remember it, so what do I do if to solve the problem? Thank you
Hi
My brothers, I forgot the secret answers
The alternative email on this domain is @me
We all know that Apple has discontinued this range and given timeout to link the account with the new service, iCloud
Unfortunately, the period has expired and I have not linked my old account to the new service.
What is the solution, in your opinion, given I spoke to Apple and they asked me to answer at least one of the three questions, and I did not remember any of the answers
Is there a solution to this dilemma please help me if possible
Thank you, Yvonne Islam, for everything you offer to serve the Arab user.
May God give you wellness
Frankly, I forgot the answers and did not know how to change them
But thank you then I know
Greetings
I did not see the link that sends an email
So is the solution
Please make an article about this problem
I did not show me an icon. Did I forget the safety questions. They wanted me to answer the questions, force me
Thanx on the beautiful topic ...
But in a problem that I faced when I reached the questions stage, of course, I forgot the answers, so I saw that I popped up on the e-mail to the questions, so that I could get new questions on the e-mail and answer them. Friday, tomorrow, and today, Wednesday, I tried again and there was no benefit ...!
A big problem, frankly, Apple exaggerated a lot in the manner of the questions. This one ... I forgot all of them ... and now there is no option called restore via e-mail .. The problem is that I charged the account with an iTunes card):
I forgot the safety questions and settled the method and sent it to me in the mail
Unfortunately the problem still persists.
Please find other solutions, especially as I tried my best to recover the questions and utilize the balance, in the way you mentioned.
I read that there is a way to directly contact Apple technical support via Skype.
And through it, retrieve all the information.
Is this true ???
Please advise, otherwise the balance will be lost.
Thank you, Yvonne Islam, for the clear explanation
I benefited from this explanation
God bless you
The best of people benefit them to people
Unfortunately, this method is no longer available..and the only solution is to contact them..Is there another solution?
Or at least a way to reach out to support here in Saudi Arabia
I also forgot the security questions, but there is no button to click and change questions! What is the solution?
I wish I could find a solution to reset the answers to the questions. I tried the same way, but there is no choice. I forgot the answers
If you please, ٱ ̨̐, I forgot the restriction code ̨ What should I do?
Peace, mercy and blessings of God
And I thank those in charge of the iPhone Islam program, and do not make fun of the observant brothers and sisters
I have a question, what does this VPN sign mean, which appeared above the mobile screen to the right of Wi-Fi, noting that my iPhone is 4G. Thank you very much
The same niche, there is no reset the password, and it is clear that Bin Sami was involved and does not have a solution, hahahaha
I have this problem. When I enter the site and enter password and security, it does not show me that I forgot the answers. Why? Please answer me urgently.
When I reach the stage of the two secret questions, there is no underneath it because I have lost the secret question !!
How is the solution ??
I wrote to Apple and did not benefit ..
Note that my account is American.
Please save me. I want to download programs on the iPad ..
There must be more than one backup mail registered in the account
Is it true what we heard last year that Apple will cancel American accounts with random email addresses?
Because my account is American, I haven't been able to log in for a month, and I tried to resend the password to the email, and the alternate email tells me that the message was sent, and I go to the mail and I don't get it. ::: And I even tried to retrieve the password with the date of birth, it tells me that the date of birth is wrong. It's driven me crazy... It's been a month or more
I feel like the account doesn’t exist anymore. I tried to create an account with the same email, but it says I actually exist. It drives me crazy. Oh my, the account has 1,500 applications.
And another question .. If in an account, the country can be changed, and how? And if you change it, the apps will keep it?
I tried this method, but I don't have a choice that I forgot to answer the questions
Can anyone help me because this subject has been crazy for about XNUMX months
Peace be upon you, my brothers
First of all, I thank you for this valuable website and the important things in it
Secondly, I forgot the answers to the questions posed by Apple
Paragraphs of your article, and I followed all the steps
But there is no pressure to forget the answer
What is the solution
Thank you ancestor ...
I am freeing him, a shop for me, he has our drivers, and he has made the account for me
But, unfortunately, I am not aware of the answers and the options that are in red. They do not come. Please want a quick solution.
Hi
I have this problem for two days, and I have settled the return of the password and the amendment of my address.
Do not tire yourselves. I tried and tried all the methods, to no avail
Peace be upon you,
My brothers in charge of this issue, my problem is that the choice does not appear (forgot your answer)
I wrote to Apple, I went back several times and the issue was not resolved. Please help is necessary
Thank you
I also suffer from buying an iPhone 5
Do not show me the phrase re-questions reset
He unites him about something wrong, not everyone complains, not just Arabs all over the world
By God, you will trust him ... I corresponded with them with more than fifty letters and responses from them and everything.
But I did not take advantage of them anything
Conclusion .. h
May Allah compensate me
Believe it or not, I found it easier to create a new account (death rather than humiliation, hahaha). They tired me out...they needed me...they sifted me through and through.
I did not benefit from anything .. I settled this move a million times. G I did not send anything to me ..
Butter .. The bottom line is they do you know what? I set an appointment for technical support by phone. I told them there is no phone support in the Gulf region
They said, "Sorry.. Read Al-Fatihah on your own."
Bye bye, the ten dollars in the account
Bye bye, account that I collect in my distinctive programs
I came back from scratch... and I really came back from scratch... and I memorized the questions by heart, hahaha
The problem is that he does not see my alternate mail link
Please advise me as I have shipped and I cannot do anything
Peace be upon you all, I created the email and it did not work
Peace be upon you. I wrote the email with Apple ID and it did not work. Why? Can someone help me? Please, please.
Hi
All steps worked
Unfortunately, rest your answer did not appear
What is the solution ???
I want to buy software !!
Wait for your solutions if possible
Hi
I have been suffering from this problem for more than a year. I have forgotten the secret answers to the two questions. The problem is that I do not have the option that I have lost the secret answer.
What is the solution, please? !!
I wanted to ask what should I do, by God, I got tired of my father. I download programs for XNUMX dollars, and I do not benefit from them
Because I forgot the secret answers and sent Temple to them, so that no one came across me in this in a cruel state
I am overwhelmed by its programs. My appearance is about Android, for free. Please advise me, God bless you. If until you start, I give you my account and the password, and you spend it with Apple. I will be grateful to you. May God reward you well.
Your brother Misfer Al-Ghamdiah
You can change the secret questions in the way mentioned in the article
Please, I have the same problem and the Send Mail box does not appear instead
Everyone, please, help me. My account is American, and I have broken down, and I bought programs, and my father updated them ... How can I get them back, God, I sent to Apple and registered a correct address, but I fear that they speak to him and they know that it is not correct and my device is turned off.
There is no option to forget the answer even though I tried from the computer and from the iPhone ??? What to do!
My device I sold any message from my email and it was not from my number. This is the problem. After activating it ios6, anyone sent me any message that does not switch to his text message except when your net is interrupted, and when I sold it or sent them from my e-mail and what I received from any of them, please reply
The same problem happened to me, and the phrase “I settled” for the secret question does not appear
All this complexity has a password and salvation, like any ATM card
Change the address, and the problem is solved with you and with every person that has the problem
Hi
I created an account for one of my relatives
And put random secret questions that I don't remember
He couldn't download apps after putting $ 15 into his account because he asked questions
And on your own way, I reached the last step
I ran into a problem
Request the date of birth placed in the account
And I put it randomly too):
I never expected to need it in a problem like this
What is the solution?
Peace be upon you
Brothers, I swear by God, I worked through the method in detail and asked to send the information to my e-mail so that I could change the secret question and the answer, and I was not able to not reach me with an e-mail with the knowledge of my e-mail in the Gmail. What is the solution even though I sent XNUMX times the link to my e-mail and no receipt
After several converters, it turned out that he did not send them to an email
Unless you are registered before, he sends him a method of retrieving questions
I switched a new account to discover this thing
Hi
There is no option "I forgot the answer."
What to do ????????
Hi
My dear brother, the topic is more than wonderful and gives you a thousand well-being but ……………
The word I forgot, the questions answered, I do not know what is the reason
Please respond to
Peace be upon you, iPhone. Aslam, please help me. Before, how many months ago I entered the wrong secret question, how many times my account was locked for 8 hours, and then I came back, and the important thing today is I followed the steps to me with the subject, and unfortunately I did not come up with a link to forget the secret question. I hope the response from you as soon as possible
The choice to reset questions never appears to me. Seems to appear to those who have answered them before
Please help, at least I see a response from Islam's iPhone. Why this ignorance !!!!
Don't you have a solution, Yvonne Islam, for this problem?
(Repeat questions not appearing)
Yvonne Islam, I always thank you for your support for the Arab iPhone
Every year and everybody's okay
The problem is clear, as is the response of the Brotherhood
Forgetting the secret questions did not appear for the most part
I did not find the feature to send any inclination to change the answers to the questions
What is the solution
I have the same problem
Ibn Sami
Greetings
I tried to follow your way of reaching to change the secret question, but it does not give me the question of forgetting the secret question
I request you to inform that
Thank you very much and appreciation
Ok, I did not get the forget options. Can I answer them using the alternate email? >>> Please reply.
I forgot the password for email me.com and couldn't change the questions
What is the solution?
I followed all the steps and nothing is being sent to my Apple email
O group, I suffered with the iTunes for those who forgot to answer the questions, my right to do so I could work for the new iPad my right, and after suffering for two months with them, I tried in a second way that I am doing a search for the questions I did a search on Google and found the method, but the required is as follows:
XNUMX. Use the same device when creating the iTunes account for the first time
XNUMX. Use Safari to open the account, not from the iTunes
XNUMX. You will see options on the left, choose to deal with your account
XNUMX. Type your name and password and log in to your account
XNUMX. On the left, with four or five options converging, select the security for the account
XNUMX. When you log into the security, you will meet the questions that you gave for the first time without answers
XNUMX. Under the questions, when you see a question reset, click on it and follow the steps
Advice Write your answers in a place you can refer to if needed
good luck for everbody
It is very important to change the country from any country to America ... all the features after changing them to meet them in your account
good luck for everbody …
Regarding the address in America, it can be found by searching on Google, and the method is easy.
Thank you all for his knowledge
But I wanted to ask, I downloaded a program on the iPhone, and I wanted to download the same account on the iPad
He worked for a while, suddenly he asked me for the email and password and put the same data on the iPhone
Bs does not accept access to the program
What is the solution to the problem? I need the program called (Brochu)
Customize the iPad on the iTunes account by answering security questions
Hi
I hurriedly pressed on Enable instead of Delete. I do not remember the secret questions, nor did I put an email in the last option
I could not do anything and I contacted them and they did not give me any useful information
Please help me with my problem and thank you very much
Thankfully ... I went with the method, but unfortunately, I didn't see an option. I forgot the questions
Can anyone help me?
Peace and mercy of God ……..
May God bless you for this interesting topic and for the effort ...
But this method did not work for me because I showed myself this message under the questions: "Forgot your password."
My brothers, I followed the same steps because I forgot the answers, but I do not see this phrase. I did not have your answers.
Under the questions, please help
I faced the same problem and entered the link in the article and loaded my account, but unfortunately it says that my account is banned for security reasons, it does not enter my account forever
Knowing that my account is Saudi, and this problem arose a month ago
Please see me a solution
Thank you for the information.
I would like to warn that the method works with the American account and does not work with the Saudi account, unfortunately.
Peace be upon you. I tried, but there is no option to reset or send answers to the mail. What should I do or what is the solution??
Hi
My brother Bin Sami, I see a message and its translation says your account has been disabled, and I hope you can help me with a solution
And the second thing
My question I bought via e-mail is to stop the solution, how do I update the programs?
I hope for a solution, and thank you very much
Distinguished as usual
Hi
I forgot the questions, I forgot the birthday
What is the solution?
Thank you for this wonderful team for what provides benefits and alerts to iPhone users in the Islamic world. This is first, secondly, please inquire a problem that I suffer a lot from which is the interruption of the wifi connection when the screen lock mode in iOS 6 is as quickly as possible and thank you for the good reading and answer
I have an account in the American Apple Store and I lost the password. When I request to send the password to the email, no message is sent. I have tried this many times, knowing that I do not know the registered date of birth or the secret questions.
Who guides me to the method and has me pray
Peace be upon you, I put the password on the iPhone 3GS, I forgot the numbers and made several attempts, but they gave me minutes that prevent me from trying again, I know that I can log in to iTunes and re-download it, but I changed the laptop and there are no old files in the new laptop, and I do not want I especially waste photos and videos from the iPhone, can you help me please and thank you
Hi
This problem happened to me a month ago
I contacted Apple and told them that resetting the secret question did not work and no message arrived in my inbox.
They told me that they were working to solve the problem, and the problem lasted with me for more than three weeks
After I went to the Apple Center
Advice: Try to contact them regularly.
Yvonne Islam, thank you very much
Thank you, Yvonne Islam, but I would like you to elaborate on this topic
I want an American account solution with a balance, but the account is closed and a message appears saying the password is wrong, and if I choose to send the password to the email, I do not receive any message
Look out for me this message !?
Account suspended for security reasons !!
Because my account is with my sister and its format has been given the password more than once, and unfortunately, it is surrounded by random security questions
I tried to send the company, but I could
The problem is the Saudi account and its purchase in more than one program, most of which are iPhone Islam programs! Loss, and God goes away
I know that iPhone Islam is not technical support, but I hope you can help me, even with guidance.
Programs do not go and the account does not go to work. I forgot the password and choose to send the new word and dress to the e-mail in the account. After the password comes to you, enter the account from Safari and do the work of the questions and change the country and leave America
Good luck
Hi
Brother bin Sami or brother Tariq
I have tried several times with the Apple sender, but I do not have the result and the previous solution did not appear for me to send the information to the e-mail. If you can solve this problem, because I need the solution is necessary.
And the account contains a small amount of money, and I lost my offers, including yours
Waiting for a solution ...
IPhone Islam Please help
My email from the company was suddenly rejected and when I tried to download the NSX program, they told me that you should open a new account. The problem is that it has a balance .. What is the solution? !!!!!!!
Hello. I have the same problem.
But I don't know that I am inferior. I forgot the answer so that they send me an e-mail
I never see the link on the email that camels give me
I entered the Password and Security page
But the reset security information ... did not appear.
Only those who appeared to me a question and answer twice only !!!!
No, no
And I went in and saw the same thing, nothing appeared !!!
Log in from Safari and from the device from which you worked the account for the first time
My brothers, I became aware of the same problem for those who logged into my account via the new iPad, and the biggest problem is that I entered my account to change the two questions and found that the Apple website sends the answers to an old email why it has been sent to it from the time that it is sent to my email registered with them. Even if there is a link, so that I can write to the company on it.
may God bless you :/
But I don't see the option to retrieve via e-mail
And my account contains Ialit balance from the brothers explaining another way
Thank you (:
I have a problem with the iPhone 4 device. If my father goes back to the applications to their house and to buy them, I can not go to the place designated for them in the app store. Previously, what is the solution? Please answer my question, Yvonne management. Islam may God bless you
The same words of the Brotherhood. There is no option to change or restore the answer to the safety questions
My problem is that I cannot download from the App Store because I have downloaded programs from a store, and when I want to download from the Appstore, the e-mail of the shop that downloaded the programs for me and opened another account for me and I used to download the programs for me, I was no longer able to download the programs.
Thank you
Thank you, Yvonne Islam, for always giving us useful and wonderful information
I am really surprising at the large number who say that there is no option to forget the secret answers or send by e-mail. Because the same topic happened to me from How many months ago and I decorated it in the same way presented on the topic. Ok, how are all people, what do you do with it? I say, can you be Apple that changed the way again? !!
Hi
First of all, I would like to thank you for the effort you are making in order to provide everything new and expand our knowledge through your distinguished website. I would like to raise a problem and if you can solve it for me, I updated my iPad 6 with the new system 3, but the problem is that the e-mail no longer receives new messages, on the computer Normal and Galaxy SXNUMX receive messages on a daily basis, I do not know the problem, and I thank you
I have the same problem. I did not see an option to retrieve the safety questions. I ask God and then from Yvonne Islam that you find a solution to my problem and all those who have the same problem.
This problem happened to me to the point that I almost cried from grief and I don’t want to talk about what happened. The solution is to call Apple Care. They will ask you about the type of device and the serial number of the device. Then you will be transferred to the employee and he will ask you what your problem is. All you have to do is tell him about forgetting the secret question and he in turn will ask you. You must remember at least one answer to the questions. If you have forgotten all the questions, ask the employee to provide you with them and open the page for changing the questions because it is locked. Make sure to be with the employee on the phone to make sure that everything has been done.
I really forgot and did this work before, and it's the same steps out there. Thank you, because this information is not known to many, so please re-publish it from time to time, so that everyone knows it.
I have a problem with Facebook notifications. Before he gave me the notification with a sound, but for a while, he gave me Facebook notifications without sound.
Peace be upon you ..
Of course, it is not strange for iPhone-Islam, this creativity and effort, because they are already used to them and we are proud that they are raising the flag of Arabs among the countries of the West and even the whole world.
I follow you and see everything first b first, but I have a suggestion that if you implement it, I expect you will wake up even to the Father Store about the features of your programs and services, except that you specialize in the iPhone-Islam program. A section for suggestions for any problem or something we return to you, and of course I download how many applications paid from you such as a dictionary And he spoke, but Woody bought the app-back program. He is very excited about it, but now I am very grateful to me, and I am waiting for your response. Yvon-Islam.
I forgot the answers and followed the same way as yours, but what is wrong with me? Did I forget the answers, and after a while, we knew the answer, and I wrote to Apple when the problem became to me, but I did not benefit from their response once
Ya Bin Sami, help me. There is no word (I forgot the answer).
I settled the same explanation, but I did not receive anything on the mail - what is the solution?
Hi
My device has updated the last update of the iPhone, and then whenever I enter the App Store, nothing comes out with me and a message appears to me that I cannot download anything from it because I am a resident of Kuwait, so what is the solution?
Unfortunately, there is no option to send you via e-mail
Thank you for the information
Peace be upon you ...
Hi
First, I thank you for your interest in providing solutions and assistance
But with this solution, I got a problem, and it is a problem that happened to the majority, if not everyone, after I read the responses
I did not find a response from you to this problem and inquiries, and this is something that has not been entrusted to you, Yvonne Islam
Note that the problem is that the option to forget the answer does not appear
We hope to solve the problem as soon as possible
Thank you :)
I am really surprising at the large number who say that there is no option to forget the secret answers or send by e-mail. Because the same topic happened to me from How many months ago and I decorated it in the same way presented on the topic. Ok, how are all people, what do you adjust with? I say you could be Apple that changed the way again
Peace be upon you
Yvonne Islam I am entering, but I forget the answers, but something is puzzling me and it does not come up. If I forget the answers, why do they send it to me by email?
Information in some accounts there is no option to set security questions, including my account. I had a problem with this, so Apple contacted me through technical support and the questions were reset within one day.
How was the connection made, and what I told them the choice came up
May God heal you, respond by causing a crisis: ”(
Brother, I took the same steps, but I don’t have to forget the password, knowing that my account contains the amount of what is the solution
Please reply
The problem that I encountered after the last update is that if I want to update or download a program, a message appears that this is not your store. Then go check on my ID and confirm that the store sometimes works and sometimes it does not, and every day the store opens in a country.... What is the solution to this problem????
Hi
I wish someone would respond to us in the problem of the retrieval of secret questions not appearing when we enter the site and why do they appear to some only !!!!!
Yvonne Islam, help us ??
Suppose that the person did not add an alternate email to retrieve the data, what is the solution ... Note that I tried to solve this problem for more than one person by writing to Apple's technical support and they answered me that they have new updates and are not able to do the rest of these questions ?? !!
I had this problem with me. I changed the account to an unknown email address. I do not know it, and I forgot the account name. What should I do?
Unfortunately, it does not accept changing the questions and answers
And I do not know what is the solution
Thank you for this information, but I have a question: if you made an account (((Palitons))) and not Apple's hands, how can I get it back. Thank you very much, the most beautiful team and members of it.
I have the same problem. I did the same that you wrote about, but I never sent the message to my email. What is the solution?
I hope who has the experience to answer me
I have an account in the App Store, and I have a shop owner
But then he came, the account was closed, I entered the password, and a mistake came to me, and it was sent to Apple, and he said it will be sent to the mail, but it did not arrive
Something in the mail from a month
I forgot one of the three answers, and all that went in gave me the answer that I forgot with the answer I remember, and all that went in would bring me the one I forgot and change the one who knew the way the fourth time I brought the two answers that I knew, and I entered and changed the one that I forgot.
But whoever has no choice has the right to forget the secret questions like what appears in the picture above on the topic ??
Hi
During the past two days, I have been suffering from the problem of forgetting the secret answers to the two questions, and the misfortune is that I do not have a choice. I have lost the secret answer.
What is the solution, please? !!
Thanks for the great and useful information
thank you for the valuable information
Thank you, iPhone Islam, a very important topic that was added to the favorites in case of any problem ✔
After updating my iPads to iOS 6, some problems occurred in the iCloud account, but thank God they were overcome and resolved How do I know 😁
Your brother Kalam 👍
There is no option to forget the answer !!!! ???
Peace, mercy and blessings of God
Thanks for the interesting and useful topic
I have a problem in this regard. I did all the required, but the email did not arrive. May I know the reason
Nice and thank you
Help me find it
She became a lot for me
The first time I bought the device
………. Thank you, Avon Islam
I tried the method and it was refreshing with me. This option does not appear. I tried everything and nothing
I did the same steps, but I did not receive anything in the email or junk mail. What is the solution?
Frankly, it is a very beautiful thing, may God bless you
The fact that you are amazing
Beautiful topics that touch what the user is thinking, the topic helped me, may God reward you with good
Thank you, Islam Yvonne, but I did not see the option to forget the answer
Help us, may God reward you with good
My account has many paid programs and has credit, but I can only download free programs
Hi
I would like to ask someone who has experience in the subject of username when I give my children the user, and they enter through a valuable center, they add an additional nickname to the user and put a secret number for them, and by the way I cannot see my own account. The password says is a mistake. Can I want a solution?
And as long as you save God
As for me, I made a new machine for me on my second day, I winded my head and cleared the old one for them
The problem is that my account contains money
If you leave it for them, you will be a loss for me.
Good professor ...
I did what I wrote step by step ... but ... I did not see the "forgot the answer" column, why?
Knowing that the questions have appeared. There is no forgetting the answer box.
It gives you a thousand well-being and by God I was thinking that its money is an eternal solution
May God reward you really well. The problem faced me, and would you know the solution?
Really, very, very useful information
It gives you a thousand well-being
My dear brother bin Sami
I have a problem arose after the last update, which is that updating the programs does not work from the update icon. Rather, he should go to search and search for programs, one by one, until he accepts the new statement. Please help me, and you have an invitation on the back of the unseen from Arafat.
How do I change the e-mail to which the information is sent to him, because I forgot the right password
I hope you will not withdraw as usual
Peace be upon you. I want to ask about iOS 6. Is it better than previous versions? Who has tried it? Are there any problems? Honestly, there are none. I tried updating once and nothing happened, and I haven’t tried it again. Please advise me, my brothers.
Oh, brother Sami, when I get to the stage: “The site will ask you two secret questions that you must answer them in order to be able to change the data.
We found that there is no retrieval of information via e-mail, and I did not see the option to forget the answer
What is the solution???!
We hope for help and thanks
By God, you are creative, Islam Yvonne, and may God reward you with the best reward
I sent an email, but nothing came to me from Apple !! What should i do now
Unfortunately, I have no option to change the answers. Is there a solution?
As I assigned to you, my dear brother,
The method does not work, and I have tried it more than once on my own account, and I have contacted the Apple company in this regard
And the answer was that I contact them personally ,,
Yes, this method is useful as I mentioned in the account that does not have an amount in it ,, and I did the experiment previously on another account and the question and answer was changed ,,,
If it works for you there is a matter that may be from your account that you previously entered the question and answer, but if it is the first time
I think the problem is bigger ,,
The problem is that my paths give me a phrase. If I forgot the secret answer, click here. What is there?
I want a solution, urgent, and thanks
I have the same problem. I didn't have a choice
I mean, I had a visa. Will they block my account !!!
If you forgot the questions?
I love you in God and follow you well, but I have little participation
Really I forgot and I always think about it
Which is how to recover it
A thousand thanks .. always racing
I wish you more success
May God reward you with a thousand good, and the Lord of the Kaaba, as if you thought about me yesterday. I charged my account, and I am able to buy because of the safety questions and forgot the answers. A thousand thanks to Yvon Aslam
Very useful method
I put in answers that I know, but I forgot with time
Thank you
I actually had the same problem and I sent Apple the problem. Someone replied to me, whose name is probably Vinay, I think. He told me that they are trying to solve the problem, but after a month I received a message from Apple saying that if you want to solve the problem, you have to confirm the address that I am registered with, and the address is of course an American address because I created the account. I left the email like this without American confirmation, but I don’t know how to change the secret questions. I will try to change it this way, and God willing it will work. But I wish you would tell me to confirm the address in America, or could this harm the account? Thank you very much.
Hi
I suffered from this problem months ago and I followed these steps and changed the answer, but I cannot buy from the Apple store using the iPhone, but on the iPad or on the laptop I do not face this problem ... and after thinking .. I changed the email completely and was able to buy from the store .. But The problem of the previous calculation did not end only on the iPhone 😞
He became concerned, but praise be to God, I answered her from the first time because I know the two answers perfectly.
Incidentally, Barcoli p for iPhone 5
Frankly speaking, all they said about him came out of the device. Mashallah, there is no scratch or any defect, and its manufacture is very elaborate as if it were a piece of jewelry and the speed is missiles (say what God wills) !!
But if only iPhone Islam download an update that supports the iPhone 5 screen
Congratulations on you iPhone XNUMX you see its good and you see its bad
Another problem occurred to me, which is that I cannot access FaceTime and any jQuery with the same Apple ID that I made on my first iPhone device, and when I registered the username and the bass in my other devices it gives me a message: I am the username or the pass, and an error has appeared, and I do not know what is the solution to this problem
Change the DNS SETTINGS in Wi-Fi settings to 8.8.8.8 or 8.8.4.4
And God willing, he will work with you at length
Congratulations. Lord, your hands are good and sufficient for you.
Akbali soon, God willing
I became with me ,, I transferred my account to the American and I want to buy what I appreciated because of it, and I forgot the answers and the worst is that I forgot the alternate e-mail and I contacted Apple and within two hours (as they understood my problem is correct) let me change the alternate e-mail and the secret answers quickly, praise be to God
And of course the American address is random
A wedge of height for you
Peace, mercy and blessings of God
I forgot the questions and forgot the alternate e-mail, so how do I reset the alternate e-mail and I hope to serve me and be thankful to you my brother How did I change the alternate e-mail because I tried to change the alternate e-mail without the confidential questions, but I could not
I am the same problem. I forgot the answers to the questions .. I settled the same steps that you mentioned .. but there was no e-mail under the questions (the one in blue)
God bless you. I was puzzled by the movement, Zayn. I knew it. It is difficult to remember everything, especially the questions.
Frankly, thanks for the old information
Thank you very much, the topic is really important... Does this method also work for the Apple Developer Account, which is the same one I use to buy applications, as I forgot the secret question?
A thousand thanks to the distinguished iPhone Islam team
Why does Apple require an account to download free software? And it asks for the code every time I download an application. What is the solution? The latest version is 6.0.0
Because there is an account on the device, the program is registered on your computer in order to become one of the downloaded applications, some applications are not free, some are free permanently, and you will notice the code in some programs and some do not ask for the code
Thank you
Yes, it works on any account, and I changed them a month ago, and it has credit. Thank you, iPhone Islam.
Some time ago, I bought an iPhone XNUMX, I had this problem and tried all the solutions
Even the option to change the secret questions within the account is not present
My soul came out
Sometimes the application store asks secret questions to download applications, especially when downloading to a new device, and opens the questions page for you, leave the device until it is locked, then open the lock and start downloading the application without answering the questions !!!
Solution >>>> When I forgot the secret questions
The account has been changed, the bus has been changed, and I have written it, and I have written a new incoming bus, three months ago, what should I do?
The brother speaks Arabic
Otherwise, google translation !!!!!!!
Unfortunately, the method did not work for me because I did not see the option to forget the answer
Because you did not put an alternate email when registering
I have the same problem, I don’t have the option to send an e-mail
Thank you, it has been tried, and there is no retrieval of information via e-mail
A thousand thanks Yvonne Islam and to you, O Ibn Sami
By God, I have three days from the day I bought iPhone XNUMX and I am trying to conceive, but without any benefit
I will try his way after finishing work
May Allah reward you
But the method did not work for me, and I don’t know the reason
Visually, the topic is on time, because I am currently suffering from this problem and I directly corresponded with Apple and it has not been resolved.
Don't let me forget the answer and e-mail, send it to the limit and stop it, because I know the answers and I am able to change them ,,, inform me, may God have mercy on your parents
It happened to me, and as you mentioned, there is no secret question. You have the solution if your account is from the same country as yours. Put a credit card and then
Try to communicate with the right phone number
And if the employee answered you, say I forgot the secret question and started asking you to enter the account while you are in contact with them, and then he asks you for information about the credit card, then he asks you to enter your device on the account, and in the end he will send a message like the alarm on the screen with numbers, he will ask for your numbers. You can prepare questions.
If it is another country, a credit card must be from the same country and the same method explained
Hi
I had the same problem, but I could not communicate with them .. I wish you could tell how you were able to communicate with them, knowing that I am from Saudi Arabia.
To reset the security questions on the iTunes site before all the previous steps, you must log in through the first device you used to open the account and thus you will get the phrase you want to see, which is reset the security questions, and this is something that happened to me personally .. and you logged in from the first device you created the account from During it .. Knowing that I tried to log in from the iPhone and iPad through Safari, but I did not succeed until I tried from the laptop MacBook, which is the device through which I created the account, and I succeeded ... Good luck to everyone
It worked like I said and opened it from the first device, but the problem is still the same ,, is there another solution?
Change the address, choose America's store, and choose Store America. You will contact the RESTART under questions
I really passed by Halshi
Thanks ✋
Hi
After updating to ios6
When updating some programs, it gives a message that the program does not exist in the store for your country
It is Kuwait
I am logging out
And enter again
The program is updated
Also purchases no longer appear
Please reply
Thank you very much
The message means that the program is available in a store other than Kuwait. Mostly it will be in the American Constitution. I mean, even if you log out and enter the second time, you will not benefit from anything because it does not exist in the constitution. Try creating an American account and search for the program again
Gives you a wellness ..
I am the face of this problem, and the problem is that I ask to send an alternate e-mail and enter the e-mail, and I will not get any message. I want you to serve it ..
Dad, I know how to communicate with camels like Brother Ali Al-Qassem ..
I hope you will help me as soon as possible ..
Thank
Peace be upon you ,,
Unfortunately, this method does not work if your account has an amount in it
The method is applicable for the free account, which has no amount
Changing security questions is suitable for any account and I changed the questions from a month to my account and there is a balance in it
Changing the country is one in which you must not have a balance upon transfer
O bin Sami 😥
I have i-mage and FaceTime and have subscribed since iOS 5 and then after the iOS 6 update it did not work!
The email or password says incorrect!
What to do ?! Please reply 😔
May Allah reward you
I suffer from the same problem, my brother Abdul Aziz
My brother, I also suffer from the same problem
I have the same problem and I can't even buy from the store the number says wrong !!
With my confidence in his health and tried to restore it by sending the number to the e-mail, nothing arrived and by the date of birth, and it is not accepted and I do not know what the problem is.
I ask God to help those who helped me
All of these problems will be solved if you change the address and leave America alone ... Most of the problems are on the Arab countries in the Gulf countries in particular ... change the title, and the problems will be solved, God willing.
And I have been unable to activate iMessage since the sixth version was updated. I get a message saying that the name or password is incorrect.
Thank you, brother Bin Sami,
How to change the country? Is it possible to preserve all the purchased programs?
My brother bin Sami
Can you help me? I know the questions and want to change them. Can you give me a way to change them
I tried the steps, but no reset can be sent to the mail
So what work.
Can you help me retrieve the questions
Peace be upon you. There is no. I forgot the return. There is no option. What should I do?
I also suffer from this issue
Do I necessarily have to open it on a computer or what?