How to know is your device's warranty valid or not?

After-sales services are one of the most distinct points that distinguish Apple, as it pays great attention to the customer and this earns it loyalty to it. Tim Cook called the head of AT&T For the sake of a customer problem and other points, and Apple devices are distinguished by that they give you an internationally valid guarantee, for example you bought a device from the Apple store in New York and then had a problem in Paris, so you can go to them and repair your device, so you need to remember when the warranty for your device will expire, which is 12 A month from the date of activating the device for the first time, and this matter may be easy for those who buy a new device, but how can the end date of the warranty be known to those who bought a used device?


Apple provided this order through Its official website You can do this by using your device's serial number through the following steps:

Connect a device to the computer, then open iTunes, and you will find it showing you the password as follows:

There is no need for you to transfer the number yourself, you can copy it by going to Edit and then copying the password as follows:

Now go to the Apple page dedicated to maintenance and through this link, Paste the password and click Continue:

A page will appear for you with all the required information such as the type of device, the end date of the phone repair guarantee and whether or not telephone support is available (it is 90 days after the device is activated).

If your device has any problem, you can click on “Set Up A Repair” and choose the country, the local service provider in it, the location of the branches, and others.

The previous method is valid for all Apple devices, whether the iPhone, iPad, iPod or Mac devices, but the method for obtaining the serial number for Mac devices differs from mobile devices.

Have your Apple device ever malfunctioned and needed to be serviced? Share your experience with us

172 comment

comments user
haitham

My device turns off suddenly, and I don’t know what this problem is

comments user
Mahmoud ahmed

Peace be upon you, my brothers. I now have an iPhone 5S, and it has the O2 England line on it, and I don’t know how to use the Egyptian line on it. What should I do?

comments user
Salma. fathi

The home button suddenly works with a working engraver a month and a half after I bought it and sent it to a maintenance center that is not within the company and was forced to open and repair it. Indeed, he worked, but if there was a second problem for the device and I sent it to the approved maintenance center in Apple, will they agree to repair it or not? Please reply ?!

comments user
Bassem

I am calling the screen that is cracked and the phone is purchased from Jarir and is not under warranty

comments user
Mahmood

Peace be upon you. My phone is an iPhone 5. Since I got it, I don’t know why the SIM card doesn’t work. The towers keep coming and going. I’ve been in this situation for more than a year and a half.

comments user
Mohsen

Peace be upon you. I have an iPhone. Its screen was broken once, it became cut off and the warranty is over. If someone knows how to renew the warranty from the Apple website, they said, on the way to renew the warranty

comments user
Ahmed involved

Hi
May God protect you. By asking you, I bought iPhone XNUMX and destroyed the motherboard or IAS
And the same issue is now with me, iPhone Xs Plus, someone has solutions How do I contact the parent company? What I know I consider a factory defect
Do not lie, maintenance stores
If anyone knows of TBIAS stores, please let me know.
May Allah reward you well

comments user
Ahmed

Peace be upon you
I have a problem with the iPhone XNUMX Plus. The external speaker when connected does not work in the sense that I hear the caller and he does not hear me. I don’t know. The problem is where is Apple’s guarantee universal because I bought it from France and I am now in Egypt
Thank

comments user
Adel

Love, may I ask you a question
Janie iPhone XNUMX mobile as a gift
And when I gave him one of the brothers to transfer data from my old phone to the new in iTunes, he said that your device is used because it has a safari opener and he is looking for restaurants XNUMX weeks before you bought him

I have not accused anyone, but how do I know when to open the device? Can I know the first date of its use?
I mean, like Nokia, first puts down how many numbers and gives you the date of use, the hours, and ...

comments user
Turkish

Hi
Guys, I am Janie, a mobile phone gift for iPhone 6
Of course, the mobile phone has crumbled from above, it has two miles
Question: 1_ I am defined by who is his agent, meaning who has the guarantee
2- Can the owner of the guarantee return it to me from this defect?
And God reward you with good

comments user
Hamed

You can also add the IMEI to the back of the device for devices that you do not know how to get the serial number from, as it may be broken or the device box may be lost. It will give you the same result, God willing :)

comments user
Ahmed Sulaymani

I have an iPhone XNUMX that is six months old and it is new, but a problem appeared in it that it does not charge even though I use one charger, but the original one was in the store and they did not know to fix it and they told me that it is the iPhone if it tests what is included in the warranty, but the software ... And at that time I do not know how to fix it

comments user
Alaa Fayed

The problem I have is that I have the iPhone 4s now that it charges from the father Top and it does not charge from the electric charger. As for I asked about the reason, I knew that the problem is in the IC and it cannot be repaired, so can I replace the iPhone and is the IC's guarantee for one year, although this is considered during manufacturing. Please advise

comments user
abdo

Excuse me, I bought an iPhone 5s from Mobily, but I can’t find FaceTime. However, when I go to notifications, I find a FaceTime icon, and I don’t understand anything because I’m new to the iPhone. How do I download FaceTime? Does it need a jailbreak, as they say? Does it have to be British? How do I know its manufacturing type? Thank you very much, people of experience and knowledge.

    comments user
    Hamed

    FaceTime, my brother, is available on all Apple devices without exception, but its appearance depends on your network operator. The evidence for that is that when you take the same device to another country that supports FaceTime in its operators, it works on the same device :)
    Regarding Saudi Arabia, the Saudi Telecom Authority has blocked FaceTime on local players for a reason unknown to the general public

comments user
Peace be upon you

My problem is that I bought a used iPhone 5 and I start by choosing the language, then the country, and then it stops at the email, and I don’t know the email

So what is the solution, knowing that the seller does not know it either

Please advise that I am in a lot of confusion

comments user
avin

Please, I bought an iPhone 5 a month ago, it stopped a communication network, and it was always written that I searched, I don’t have a guarantee, and I took several maintenance services. I don’t know what a problem can solve my problem.

comments user
Muhammad alone

Yes, I bought it. I expected that I would be able to open it, but I could not, so I jailbroken it and opened the network through it, but a malfunction occurred in it, so I restored it and it returned to being closed. It was more difficult than the first time. I knocked on the doors of many sites, including Apple, and they said that the issue means the American ATAT. I read your advice, so I contacted its site and they asked for the invoice. I went to another site called unlock iphone and paid them $20, but they did not open it and did not refund the amount. About a month ago, I opened it at the Dev Team store for $30. If they asked for $100, I would have paid them the amount. What matters is not the achievement.

comments user
emad

Peace be upon you. Brothers, please help me with the father, iPhone 5, because of his purchase of her, and the network and Wi-Fi is weak

The Wi-Fi is not very close and updated from the iPhone, and because the problem is in it, if you have a solution, please tell us

A thousand thanks to you for your help and useful applications

    comments user
    Moustafa

    My problem is exactly like you

comments user
Ashraf

I bought a Jet device and I want to know how long the warranty is. It says: We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. What does this mean?

comments user
Abdelrahman

Hi

I have a problem which is that the iPhone 4 was previously when I switch it to silent or vice versa, it makes a vibration

Currently it does not vibrate at all

Also, when someone calls me or when the alarm goes off, it doesn't vibrate

So the problem is given that I did not change anything with the settings

Note: iPhone 4 and its update is 4.3.1

comments user
rift

I have a problem with the iPhone 4 and its collection from Mobinil, and I want to send an email to the same company, Apple, because I have been included in the warranty here.

comments user
Ibrahim Atif

The suffering with the iPhone
I bought a device from stc, printed XNUMX sitting with me for a period, and the aspirant destroyed its warranty. After XNUMX days, they gave me a new device and it seemed to be suffering for a week, and I discovered that it doesn’t work for the slot. There is no service. The employee sent me an Apple that they opened the device and then he started working. I said completely. I installed a programmer. I worked with me. The chip was stc. After about a month, I reached the chip and came out instead. I installed the chip. I returned the same problem. There is no service. The maintenance went off. The employee says the warranty has ended. I have prepared the return stc, both of which have the same problem
They printed until now, I did not find a solution

comments user
Quota

I bought an iPhone without a bill. Can I benefit from the warranty knowing that the warranty will expire in April XNUMX Thank you for the help

comments user
Mohamed Al-Masry

Hi
Your Honor, I brought iPhone XNUMXs from Kuwait from my patriotism together, knowing that inside the carton is a paper with the guarantee for the handset only, and currently the mobile phone after what I took for one month, there was a malfunction in the handfree entrance and the sound with a handset is not working, and I am currently in Egypt and I don’t go to Kuwait again, what is the solution For this problem inside Egypt, thank you

comments user
fluffy

Peace be upon you. I bought iPhone 4 from Switzerland and it is locked on the Orange network. I promise him two years of caution. I would like to open it and work on the Egyptian network.

comments user
Abu Khaled

I have an experience with Mobily in Saudi Arabia, where my 4S device suddenly turned off and I tried to turn it on several times, but without interest.

comments user
Abdallah

Hi
I have two problems with the iPhone after I updated the device to version 6 and then 6.0.1. When I turn off the device using the power button, it restarts itself and the sound also disappears sometimes, but this happens from time to time, especially when I try to turn off the device. I took it to maintenance and they restored the software, but the same situation applies to my device, 4s, and there is no Apple agency in Iraq.

comments user
Mohammed Alshamrani

You can do it all from the same iPhone, you find the serial number in the device settings, copy it, then open the link and enter the number,

comments user
Munzer

I bought an ipad3 from Ukraine, and after less than a month, the sound disappeared from the external speaker and it was necessary to use a earphone to hear the sound. I took it to two different maintenance stores in Riyadh without they being able to repair it knowing that they opened the device
The problem is still there

comments user
Abou Seif

Thank you very much for the wonderful and useful way at the same time, which many people are ignorant of, and I am the first

The important thing is, I tried the method and a fourth option came to me that is not in the picture !!! It is written below ...

Eligible for the AppleCare Protection Plan

Get the AppleCare Protection Plan to extend your hardware repair coverage and add technical support for 2 years from your iPhone purchase date.

In front of it is a button that says Extend Coverage.

What is this option ???

You have all thanks and appreciation for your work that facilitates the Arab user to deal with Apple devices in general and iPhones in particular.

And God reward you

comments user
Abu Saad XNUMX

Hello
My iPhone XNUMXG Destroyed the button that raises the volume
I went in it at the length of Al-Rajhi Buildings in Al-Batha and repaired it in front of me for five minutes, and your life ended with a headache

comments user
Maher Khalil

I bought an iPhone XNUMX from Saudi Arabia from Mobily and the one-year warranty expired, and a yellow spot appeared on the screen, and then I went to an Apple service center in America and replaced the device, but it paid $ XNUMX, and it has a two-month warranty and it has FaceTime

comments user
Iphone

Hello quarter your morning honey

As for the home button, why don’t you go to Settings, then Accessibility, then Snatch, and enable it. A shortcut to the home button will appear on the screen and forget about the problem forever... And pray for me ❤❤❤

comments user
Abu Abdul Ilah

I bought an iPhone from Mobily, and after XNUMX months, the device malfunctioned ((sounds output is not normal))
I went to Mobily and they checked it and registered my mobile with them, and after two weeks the phone was replaced with a new device. And as long as you are unharmed. 👍👍

comments user
Khaled Maghraoui

We are in Morocco, especially in the city of Casablanca. We do not have any problem in terms of maintenance, any device, whatever shouted in Darb Ghalef.

comments user
Fahad Al-Wehaibi

I have the iPhone and the iPad and it has not been destroyed ,,, knowing that the iPhone with me has fallen to the ground several times and all of them are fatal falls because I try to catch the air and by mistake I give it an additional momentum and yet it has not ruined (Masha Allah)
As for the warranty in Saudi Arabia imposed, Apple intervenes by itself, because the guarantee in Saudi Arabia is not credible, and we tried it in the past days with Nokia, Mashael Al Khaleej, and wow

If you remember phones named Nokia

Greetings to the Yvonne Islam team

comments user
Ali

Peace be upon you. I have an iPhone 4s. I bought it three months ago, and the problem is that it turns off on its own. This situation is repeated several times a day. If someone knows the reason, please answer and you are safe.

comments user
morad morad

I tried to check if my iPhone 4S had a warranty, but they say the product has been changed. A solution to this problem can be found.

comments user
Ahmed Mahmoud

Not real

I bought the iPhone XNUMXS in February XNUMX from Los Angeles, USA

And I didn't open it there because my plane was on the same day

When I opened it here in Egypt, I found the camera was not working!

In the month of XNUMX I traveled to Germany and went to Frankfurt ... in the Apple Store, I took an enemy and went to see it and fix it.

They really told me that the camera was very good and it was supposed to change .. They said we will see the first serial for confirmation, and in two dimensions we will change it to you

XNUMX minutes and I found the director of the branch, Jaya, apologizing and telling me that this serial phone is an American, and it does not work outside America.

We are only Europe !!

I had a fight with them and called Apple in America...and they repeated the same thing!!

And I have to go to America to fix it !!

In addition to that, Trade Line Stores are here in Egypt .. From February XNUMX until now, they will check out the spare parts that are standing at the airport !!

39H30SHDT

comments user
Mohammed Al Hazmi

Peace, mercy and blessings of God
The topic is beautiful
But there is another way to find out the serial number
For iPhone without connecting the device to iTunes
And hey (star zero square six contact square)
*#06# Call and you will see the iPhone serial number
I ask Yvonne Islam to add him to the topic
For everyone to benefit from it.
Thank you very much
Lover of Yvonne Islam / Muhammad Al-Hazmi

comments user
Ghassan

I bought a 4s in Los Angeles from Sprint and after a month and a half it would not connect to any wifi networks. I called Apple and explained the problem and the next day a new phone was sent to my house with a pre-stamped box to send the old phone back within XNUMX days of receipt.

comments user
Umm Abbas

Peace be upon you. I made a contract with the American Sprint telecommunications company for an iPhone 4s. After two months, I cancelled the contract and paid the full amount to cancel the contract, but they said that I should pay the amount due and they would officially unlock the phone. After paying the amount, they said that they could not unlock it in this condition. It has been XNUMX months and the iPhone has become an iPad. What is the solution? Help me, may God reward you. What should I do with the Sprint company? The price of the iPhone has become $XNUMX and it is not working.

comments user
Shoaibi

There is an easier way to know everything about your phone, its color, capacity, locked or unlocked to networks, and if the warranty has expired. First, go to this site.
iphoneox.com

You need to enter the IMEI number on the site and search.

Enter IMEI
setting - general - about -
Settings - General - About.

comments user
Abu Muhammad

Thank you for the nice information
But there is an easier way than the one you mentioned
From your iPhone, iPad or iPod, go to
General admission
About
Serial number
From there you can copy the serial number and then go to the Apple page
You don't have to do this from iTunes

comments user
Abdallah

Apple's policy is clear, but the policy of the iPhone Islam website is a problem for me. I have been trying to contact you for more than a month, but I have not been able to, I think. Your slogan is I challenge you to hold us accountable.
I have a problem with Islam Calendar Pro app

Find me a solution

comments user
Mohammed Abdullah

Thanks for the very wonderful information ..
I benefited a lot from it ..

Note in step XNUMX-XNUMX-XNUMX there is an error in the text which is (the password) and the correct one (the serial number)

comments user
SALT

The problem we have in the Arab countries, the agent does not acknowledge that you just sold the device. The warranty expired at that point, meaning a XNUMX-hour period of purchasing the device, and so on. You are obligated to pay even if the manufacturers ’defect is just you leaving the store with the device. The warranty ended at that moment. This is how we have after-sales services.

comments user
Sidekick

He has nearly a year with me and my kids, thank God
Yadoub before removing him from the transparent adhesive tape followed by the protection of the screen
Because I can no longer see something puffy
The method mentioned in the publication is easy, but I do not advise the owners of the jailbreak
Good luck Yvonne Islam

comments user
Fuad Khawam

In the city of Jeddah
Customer Service Center - Mobily Company
At the beginning of the iPhone XNUMX release, we bought XNUMX devices.
XNUMX of them had a problem with the home button.
I used to read on one of the sites that in the first batches of the iPhone XNUMX there is this problem (suspending the home button), so that sometimes you may have to step on the button and not press until it works ..
Important: I went to Mobily after I flipped home on my iPhone's bill.
They welcomed me in the upper floor (technical support)
From the device number he knew that I bought it from them. He took my data and asked me to hand it over the device after erasing the data and information on it. Only the device (without charger, headphones and carton)
He handed me a sheet of paper written on it in full with the capacity, color and numbers. In addition to my data.

After less than a month, I started checking them, and they handed me the device a few hours later.

During this period, I knew that it was possible to go to the site and know how much was left in my device warranty: the day I bought the device to Mobily, the remaining warranty was XNUMX days. He was pleased with me.

I also changed the second device in Mobily in the same way.

comments user
Younes Abu iPhone

Can I give them an iPhone XNUMXS and exchange it for an iPhone XNUMX

comments user
Abu Tamim

Peace be upon you..
Hey guys, if his screen was broken, is it covered by the warranty?

comments user
Abu Fahd, Silent Sea

You are still the best .. It is my misfortune in a city that does not have any Apple store

comments user
Rana Ahmad

Peace be upon you, I have an iPhone 4 device, and after a month the warranty expires. The problem with the device is that I updated it to iOS 6.0.1, so it has a problem with the wifi and disconnects from the internet a lot. I tried to try all the methods, but it didn’t work. Maybe Apple will repair the device or replace it because the device has become damaged. Very bad without internet..

comments user
Thamer

Peace, mercy and blessings of God

Thank you, Yvonne Islam, for this useful information

I have a question: Apple's warranty covers exactly what.

Is changing the screen covered by the warranty

comments user
Forgive

The phone has come out of me, and it does not make a final connection
And it has messages that appear on the screen and it is
The iPhone cannot make the connection. The information must be retrieved from Apple. Please respond

comments user
Ali

Ok, I am in Saudi Arabia and my device is American
I have a problem ..?
Did he go to one of the communication companies?

comments user
AzAhAlGhamdiHidy

Wonderful educating the user to the secrets of the devices so that he has a background on the device, may God reward you all the best for more and progress

comments user
Ahmed Al Madawe

Nice words, thank you, iPhone Islam

comments user
Ahmed Al-Bardini

I had an iPhone 4, 32 GB, and its mic was disconnected by itself. I went to Trade Lane in Egypt and they said, “You bought this device from Saudi Arabia more than a year ago, and the defect is in the case, not the mic, and this is a common defect in the iPhone.” I sent it to a friend in Dubai to have it changed. Apple refused and said that the device could be changed after paying 900 dirhams and replacing it with an 8 GB iPhone only, and I do not know what to do, and I bought a new device, and I do not know what to do with the old one???????

comments user
Rasha

I have had experience with Apple service more than once and honestly they are more than wonderful in service. The first time the iPhone button broke after ten months I went to them and they checked it and then they gave me a new iPhone. The second time the iPhone was out of warranty and my son washed the phone under water and I went to them and they told me to pay half the price of the iPhone and they gave me a new iPhone 4s and took the old one that was completely non-working. My husband also had a broken iPhone and the warranty was out of date and they fixed it for free. That's why I will never leave Apple.

comments user
Maher

I live in Norway and my experience with the maintenance and warranty service at Apple is more than wonderful and very comfortable.
After contacting the maintenance and recording the storage failure with them, Apple sends mail to the hostel and contains an empty box to send the device, and you can of course follow up the mail movement until it reaches Apple and return the device to you as soon as the repair is completed and up to the door of the house.
Often Apple will compensate you with a brand new device in the event of a mechanical failure in the device.

comments user
Samer Al-Iraqi

Dear Brothers on iPhone Islam (Wonderful)
Certainly, it is not a secret to you that you can obtain the serial number by going to a year and then about, and you will find the serial number. You just have to click on the number and the option of copying will appear for you, and then go to the dedicated site to check the warranty of the device as you please.

God bless you and thank you very much

comments user
Abu Sadeem and Raneem

By God, I am brothers, I have 4 Evans, and I have them
It does not accept any chip that I put in the device, says the search is underway
I went to the agent for the right of communications. He told me that the insurance broker told him that the malfunction is not a piece. Rather, the device on one side can be closed by the company, and I have no income to buy a recycled device that does not accept a chip.
For me and them for 6 months, I did not benefit, but my device is broken, without my fault
Note that the holidays came a year and a month after the purchase
I mean, in Saudi Arabia, there is no protection

comments user
Abu Yaqoub

Hi
In Australia, switching the device is very easy. If your device is under warranty and malfunction, you must take an appointment from the Apple website, and your device will be switched to a new device of the same quality at the same time. But if your device is not under warranty, the same thing is taking an appointment from Apple, and your device will be switched to a new device at the same time, but you must pay the fee for changing the device and you will get a XNUMX-day guarantee. IPhone XNUMX - $ XNUMX and XNUMXs - $ XNUMX

comments user
firm

The same thing happened to me as Awni. I bought a used device. After a week, a problem appeared on the screen. I sent it back and got a new one.
Only iPhone Islam The news is very old. I checked old devices two years ago on the site Apple

comments user
Muhannad

I bought an iPod for my son online and its name is written on it
I received it in the mail and a manufacturing error came out with the difficulty of setting the charging cable
I called the company and they asked me to check it at the agency, and if it was not possible to fix it, call them again and give me the complaint number.
I called them and told them that the agent said it was a manufacturing error, so they sent the DHL agent and took the old one and sent an email with the receipt and then an email with the new one shipped and I received it with the same specifications requested even with the name written on it

comments user
Mohammed Nasser

O group, I bought an iPad from America. But now I have a problem with the sound and the warranty expires in the month XNUMX Jay. There is a place for the warranty in Egypt or not

comments user
Mohammad Amir

Yes, it happened to me that the vibration was faulty and did not work. I bought the mobile phone under warranty from Vodafone and I had downloaded it. After the mobile phone went to the maintenance, it came back and they told me that it was out of warranty and had not been repaired. Jailbreak

comments user
Abu Moaz

ۅړ ۃ

Yes, I happened once with the iPhone, a system malfunction
And if I run the program, not all programs will work for me
The important thing is that I am friendly with the maintenance of the stc company
Saudi Arabia
The important thing is his sin, I have them, and the device sat with them a week later. They called me and told me that your device was replaced by a new one
This happened after I downloaded the iPhone 4s, I bought it, and the malfunction happened
Islam iPhone gives you wellness on your targeted topics

comments user
UA3

I had an experience with an Apple agent in the UAE, ABM, which provides technical support services through ABM Care.

I was surprised by the malfunction of the 30 Pin port on the third generation iPad, so that when I connect the device to the computer, it does not recognize it as an iPad, not even in DFU or Recovery mode, which means that the port becomes its job to charge the device only.

I visited a branch of ABM Care in Dubai and they checked the device and within an hour it was replaced with a new one !!
Of course, their only condition is that the device was purchased from an authorized dealer or from Apple's online store dedicated to the UAE.

Greetings to all

comments user
Abomerhi

My experience with iPhone XNUMX ,, I bought the device from a store in Jeddah and it got a malfunction after a while and I happened to be in New York ,, I went to the maintenance department, people with great respect and knowledge. ,, But devices intended for Europe are not available with us at the present time ... Finally, the source of the device has come out, my right to Russia, and it is sold in a small, low-key Jeddah

comments user
Ahmed

I bought an iPhone XNUMX from STC
After 10 months, the device fell from me to the ground. After that, I found a problem with the GPS. It was cutting out and the signal was weak. The rest was fine.
I went to the maintenance center in Al Aqaria. They took the device from me and asked me to come back after a day.
I came back the next day and got a new device
Thank you, Apple

comments user
Muhammad Salim

The power button does not respond completely. Is there any way to repair it or clean it? Avoid me the maintenance problem

comments user
Walid

The topic is beautiful. It happened with me several times for my iPhone XNUMX. And it was switched several times without problem in the United States.

comments user
Walid

I've got the same 4s problem
It shuts down without warning, and when you call it, you hear a bell even though it is completely silent.
Please advise me. Is the problem recurring or is there no solution in the sponsorship companies? Please advise me. Thank you.

comments user
Ali

Frankly, a company that respects the customer first.
I bought an iPhone XNUMX from an Apple store in Britain, through their website, and was in trouble with your home
I entered their site and took their number and called them and said that you are outside Britain, it is difficult to take from you and reach us through a person. I told them about a British mail, Aramex, the same as the one on the purchase invoice. They said salvation, we will send you a carton and a guide with him and a pin. She sends it to them and they exchange it on the same day with a new one, which I received within a week
The summit of magnificence is their service in another where the device does not exist and others and sent

comments user
Walid

I have Al-Ghanim sponsorship system in Kuwait
It crashes one week immediately after purchase and after its warranty period
Within XNUMX hours, the repair was completed, a week later, the same failure occurred
Then I asked them to replace the device because the same malfunction happened twice within a week. So confirm to me that it is very difficult to replace the device because the malfunction is simple from their point of view. Sorry, the malfunction was without the screen introductions completely drunk.
And both times, a new software program will scan all the downloaded programs and the screws of the device have been deformed
So what do you think on iPhone in the Arab countries?

comments user
Bender

God forbid one of my colleagues and I dropped his iPhone 4 in the pool 
The men returned asking for fear, and I told him good news
The important thing is I went to one of the Apple branches in Britain
And I was afraid to play on them 😜
Tell the employee you don't mind, we open the back cover of the device, I told him I don't mind
After less than five minutes, Jani fried your device, unfortunately, completely watered in it 
The evidence is that the stickers turn from white to red ((The stickers embarrassed me strongly))
Unfortunately, this does not include the warranty 
I am in a solution, which is that you are paying 119 pounds
We take the old device and we give you a new one
And they did at the same moment, give me a new device
I received the iPhone in a small black carton the size of the iPhone
Without charger and headphones

comments user
Hussein Abu Rabie

I am in Sweden, I bought an iPhone 4. The first thing that came out, a year and a half later, the mic destroyed its mission for maintenance, and I sent a new device

comments user
immortal

For Italy it is very bad

    comments user
    Anas

    As for your talk about the Apple Store Italy, they are very wonderful and with the same level of Apple services. I changed my iPhone XNUMX once and my new iPad twice because of malfunctions that occurred with the battery and internal speakers, and the service was more than excellent.

comments user
Mohammed

The topic is beautiful. It happened with me several times for my iPhone XNUMX. And it was switched several times without problem in the United States.

comments user
ابراهيم

Ok, I am only five months old, I buy the iPad XNUMX and it is removed from my son and its screen is broken. What should I do to fix it or give me a bed

comments user
HAYTHEM

Quantum regards, iPhone, Islam for this wonderful help, frankly
My greetings to all participants of the publications and their experiences give advice to me if I have problems with the device.
Thank you so much

comments user
Abu Muhammad

Very nice piece of information

comments user
E7sas rasam

I have an iPhone 5 now. When I first bought it, it fell the second week.
I told them to exchange it for me on the condition that I pay 10 dollars, which is equal to XNUMX dirhams, of course, this is what I said in Dubai

comments user
A7mad

Great information, thank you. I want to know where the international warranty is in Egypt because I have a problem, which is that the 4s device shuts down automatically without the device running out of charge, and when I call the line on the phone, it rings without the phone being opened or anything. Please respond.

comments user
Al-Mahri - Dhofar Desert

Frankly, the iPhone does not test and there are no technical problems compared to other devices through my experience and the warranty. We knocked on its door, praise be to God.

comments user
Sham 07

Evern Islam, why don’t you contact Apple to open a branch in Saudi Arabia or any Arab country? The percentage of Arab customers is higher than in the West. My regards to you.

    comments user
    Saad Majed

    They have a plan for this ... but not a store
    And the beautiful thing is that there will be no exaggeration in prices
    Apple will pursue them legally, and as is known, Apple is the company with the most experience in the courts.

comments user
abu-Malik

Hi
Here in Germany is a great Apple service. We have a lot of iPhones, iPads and others in the family
And we changed the iPhone many times through Apple Care. They send a new iPhone (it may be used and repaired) and within a week you must send the old iPhone to them. Even some times, the device has obvious scratches or a slight break in the corner, yet I did not have a problem with them.
Only one time the device was damaged by the water and it is outside the Carante, so they asked us 160 euros to exchange.

comments user
Mohammed

It happened to me that the device became silent as it was on silent, knowing that it was on the highest pitch of sound, so I took it to the maintenance agent in my country and he received the device from me and he gave me a receipt for receipt and after twenty-four hours he sent a message stating that the device was replaced by a new device

comments user
June2007

Here in Algeria there is no authorized dealer or authorized operator

comments user
iTzzMe

I tested the sound on the Sweet Restore device, and the same thing I knew was that the problem was hardware
I have a British device with FaceTime, I don’t want to use it and they exchange it for another device without FaceTime
It happened that after a week, in the spirit of Germany, of course, the day I went there, I spoke to Apple SkyB and I settled the date and went to the appointment along with a new device, and their branch was at the height of magnificence in all respects in particular dealing.

comments user
Bojith

Unfortunately, I took my device from Etisalat (Emirates) to call them, and they only have one solution, which is the Restore .. I had a problem with the home and screen sensor .. their solution was Restore .. and if you took it on the communications guarantee, forget the device for a period of at least XNUMX weeks ...
Distinguished services from communications 😌

comments user
Abu Fahad

Hi
Would you like to inquire about the best way to contact Apple service
Because I have a Jani MacBook from outside Saudi Arabia
And he got a problem while he was in the warranty. How can I do a maintenance in Saudi Arabia on the guarantee?
Please pay attention to the topic as we are used to, and thank you

comments user
Mohammed

In Saudi Arabia, I went with an iPhone 4 to the telecom company. It fell into water and they said it was better to throw it away and buy a new one. Very, very bad treatment, playing with people and circumventing the system. By God, Apple should cancel its distribution to telecom and Mobily. Thank you.

    comments user
    Hadi

    My brother, of course, their right.
    The mobile is thrown in the water !!
    I mean, Mo malfunctioned on its own

    comments user
    Dr. ihab

    I am in America - New Jersey and with an iPhone XNUMX suddenly it no longer works and it was clear that the problem with the battery went to the Apple store after I booked an appointment and the maintenance official received me from the door and he took the device from me and even though the device was bought and activated in Saudi Arabia and even though the device is coming from the UK store and with The device has expired, the warranty time is about a year ago. The maintenance official came back and apologized to me and said we will give you a new device, but unfortunately you pay a small amount because the warranty has expired and he gave me a new device after he revealed that the device is open from the factory on all networks and he gave me my device is open to all networks and now I am sending you From the new device
    And all of this took only a quarter of an hour
    When I asked him why do not maintain the device instead of the replacement because the problem is evident in the battery, he told me it is possible if we change the battery. We discover that there is another problem and we take time and we are chasing the real problem and the customer’s time is important to us !!!!!! ????
    Exactly like Mobily and STC

comments user
Zaaat

Really, the service is nice from Apple, and I personally had a problem with the iPhone XNUMX, and the second day from the date of purchase I called them and said to me, Come today and do not wait for it. We will send you one of us, so I rejoiced because it works and actually changed the device at the same moment

comments user
GBren

Peace be upon you guys
And it has a second, easier way to do not have any Tutz or do not have a computer ..
Enter the settings, then enter General, then enter on the device above the written About, then go down under the serial number.
Move this number and immediately enter from your device on the Apple website the maintenance section and enter this number and you will see that the warranty has expired or not ..
Guys, I walked about a week ago. I changed the charger, the cable was disconnected, and the headphones did not work well enough, and they were replaced by new and free .. The employee told me you are lucky. You have only XNUMX days left on your guarantee and he told me you can renew a year before the warranty expires at £ XNUMX pound.

comments user
طارق

There is no maintenance for the iPhone 4S in Saudi Arabia and it cannot be repaired. I have a problem with the Wi-Fi and the Blue Tooth, they are not working. I restored and updated the device to the latest update, but to no avail. The distributors in Saudi Arabia have very poor services and it is better to buy the device from abroad.

    comments user
    Saad Majed

    Globle Store - Riyadh - Centria
    or
    King Abdullah Road West - at Al Tamimi

    comments user
    Abu Moaz

    No, on the contrary, if it is from stc, then you are going to the maintenance branch, which is the sall company affiliated with stc
    This branch received the intersection of Musa Bin Nusair Street with Prince Abdulaziz Street, which is (Tahlia).
    And your invitations to me

comments user
Amr Al-Mahrezi

Indeed, by God, frankly and without exaggeration, Apple's products and services are the best, and there is no comparison between them and any other company, whether it is. I thank God for making me live in this era to witness this giant technology shout under the leadership of this company that made my dreams come true when I was a child ..

comments user
Khaldoun Yahya

Hi
I would like to ask if there is a way to find out the country of purchase of the iPhone. I have a previous experience, I got a gift phone from America and I faced a problem and when returning to the agent in Dubai he refused to fix it on the pretext that the version from America and Hong Kong is not covered by the repair in the Gulf

    comments user
    Saad Majed

    What separates Apple brothers, not like Samsung, they have a copy for each region
    The iPhone in America is the same as the one here, but the difference is the telecom companies ... they are the ones who lock it from special codes in which "FaceTime or only"

comments user
Admon

And God is a wonderful article, God bless you and your efforts

comments user
Mohammed Abu Latin

Hi
I had an iPhone XNUMX that I bought from Saudi Arabia
And he drank Moy two years after the end of the guarantee
Apple has traveled to Britain in Southampton
They exchanged the device for me for XNUMX pounds
Equivalent to XNUMX Saudi riyals

comments user
Mohammed

The home button now suspends a simple comment, but it works on my XNUMXG device
I took it to Vodafone New Zealand because I bought it from them. They said they would check it and get back to you.
Two days, they checked on me and said your device is ready ,,
Surprisingly, they replaced it for me with a new device
Although the guarantee was less than a month left and expires.

comments user
Abdulrahman Al-Shammari

I had a problem with the Home button and went to guarantee my mobily. They told me that it has expired for XNUMX days and they have not fixed it

I mean, it separated XNUMX days

comments user
Diab

I bought an iPhone XNUMX, and unfortunately the battery ends up charging very quickly, and I feel that the iPhone XNUMX battery is better than it, even though my use of both devices is close.
Also, the iPhone XNUMX charger suddenly malfunctioned and became very hot on the side of the device connector to the point that it caused me to burn my finger
Does the warranty include the charger as well?

    comments user
    Saad Majed

    Buy new and easier for you “:)”

comments user
Forwards

Always at the top iPhone Islam is a very useful information

comments user
Bo Adham

I have a problem with the battery that only lasts 12 hours. I mean, I have to charge the device twice a day. You see, this is normal and not normal. Please respond knowing my phone 4s. Thank you.

    comments user
    Nayef

    This is normal

    comments user
    Expatriate in Wonderland

    My brother is normal, this is a normal thing, and it happens with everyone .. And the device I have is the same thing

comments user
Linux Time

They treat them sweet

    comments user
    ⚡AHMAD-X

    Beautiful. Like us in Saudi Arabia. We have Axiom warranty. Or Jarir Bookstore warranty like me. As for the Apple store, unfortunately there is no one there.

    comments user
    MAJED.AS

    By God, on the strength of Apple devices and the quality and high efficiency of it. I don't think you need a guarantee, and I owned four iPhones, and none of them was his friend for maintenance, or I even thought I would like it !!
    Note that the period of survival of one iPhone is not less than a year.

comments user
Mohammed

We have in Egypt there is no agent or point of sale, so Apple means the device disrupts its drink

    comments user
    Egyptian citizen

    My phone 4s got malfunctioning after XNUMX months and I bought it from Mobinil and sold it to them and gave it to an Apple agent and it was replaced with a new one

    comments user
    MAJED.AS

    Apple even in their maintenance is amazing. And the three stages of maintenance are all on each other which takes an hour !!
    How old you are Apple, no matter how old we croak the croaks (-;

comments user
My help

I have an experience with warranty here in Germany
I bought a broken iPhone from eBay on a spare part basis
And I tried to see the guarantee, I got XNUMX days left in it
I sold a maintenance request for Apple, I would send my carton to the house.
New 😃
Fortunes

    comments user
    Faisal

    Nawya spare parts and the last thing you get a new device honestly (without comment) and no one does like you, but I have a simple request, how much I bought the defects and the type of iPhone.

    comments user
    MAJED.AS

    Apple is incredibly supportive of its customers, as it is a company that does not rely on commercial lies and misleading.
    Apple relies on its good reputation through its unique and unparalleled after-sales service and high quality. This method is more reliable and has an impact on people!!

comments user
Abu Fahad

Peace, mercy and blessings of God

My question to the Brotherhood on the Yvonne Islam website:
If I bought the device from Britain and it ruined me, for example in Egypt or Saudi Arabia, and it is known there that the telecom companies are authorized distributors by Apple, and if we search for an Apple store for the iPhone in these two countries, the telecommunications companies appear to us, but will they replace my device in case God forbid it happened with a malfunction Knowledge: Didn't activate the device more than XNUMX days ago?
Thank you:)

    comments user
    Abu Walid

    Peace be upon you, Abu Fahd
    In Saudi Arabia, the issue is a legal one. I took a device with a package from STC, and after a while the device broke down and I returned it to the company. They told me to send it to its agent. Anyway, after a month, I called the company and they said the device fell on the ground, and this voids the warranty.
    The devastated device has a defect in its systems, and after four months the device arrived to me after exhausting searches that reached me and it became clear that those who used it during the period that followed my delivery of the device to them have salvation I took the device and its connections to me. I deleted all the apps and came back like sweetness
    We in Saudi Arabia have no credibility to the word guarantee

    comments user
    mamdane

    The day I saw them, as well as the length of time I sent the parent company, obliged them to force them to send it to the same company and it decided
    I know a person with a sample who refused any store and said what we can fix, and he wrote to the parent company itself and at length sent its mail to the branch itself, and they in turn sent it and discovered that the device was defective and gave it a new one like sweetness
    A quarter of us here are in parentheses, Saudi Arabia, which is useful to them, but such
    The company almost threatened them with withdrawing the power of attorney

    comments user
    Abu Mustafa

    My brother Abu Walid, to you my greetings and appreciation
    The problem is from the company STC only. I bought an iPhone 4s from Mobily, and after a month of use, I had a problem with the volume buttons and went back to the company, and their dealings with me were very tasteful, and the employee in charge told me that the problem was in the hardware and he asked me to return the device box and its accessories, and he switched my device to a new device at the same moment.

    comments user
    Abu Muhammad

    I forget and say it about an experience ...
    I bought XNUMX iPads from iZone from Jeddah, and after a month there was a malfunction in the volume control button and I went to them. They advise me that we only sell and we have no maintenance. I took the device to New York and replaced it without any questions, and before that, how many years did I buy a XNUMX-inch iMac from any style And I discovered a bug with it from the first day and took it to them, and they did not fix the problem to this day, praise be to God.

comments user
Dr. TMRMR

Another experience with Apple stores

Three years ago, I bought an iPod for my son, and after a period of more than four months, a software error occurred in the device, so I went to an Apple distributor and tested it with the problem, so he took the device and told me that it would be repaired after two days .. After two days I called them and they told me that the device is not available and there is a possibility He was lost (in Ami, he was lost) and they told me to wait a while and he will call me .. After a few days they called me and asked to come to the store .. and when I came, I was surprised that they gave me a new iPod device as a replacement for the old lost device.

Knowing that the old device has a lot of scratches and does not contain a camera..and the new device has a built-in camera and all its accessories ..

Of course, I did not go to America or Paris .. All this happened in Saudi Arabia, in the city of Jeddah

    comments user
    Saad Majed

    The name of the store, would you please?

comments user
Fahad Al-Shammari

Excellent information, may Allah reward you with good for us

comments user
Khaled's father

The owner of the home button problem
Your problem is simple, brother, you mean you are suspending or responding slow times
You only need to put any kind of perfume containing alcohol and not oil on your finger and press the Home button and try to insert something easy from the perfume while you press and repeat the process two to three times, and then you will find the device came back again. (Note that you must use perfume or alcohol to volatilize, not oil, and it is preferable to put the device closed)

comments user
Rummy

Honestly, Apple's service here in Germany is beyond excellent. I had an iPhone 4 and it was working fine, but I felt that the battery was draining a little quickly, so I said to try my luck with Apple. Fortunately, this was in the last moments, meaning it was my last day of my warranty. I went to the company's website and made an order. Maintenance, I wrote the address and phone number, and 5 minutes later I received an email saying that someone from UPS, the shipping company, was coming to take the device from me the next day, and in fact, the second day at 9 in the morning, he came and received the device and put it in a special box. He flashed to me that he received the device and gave me a receipt with the tracking number for the device. On the same day, at approximately 5 o'clock, I received an email from Apple thanking me that I had sent them the device and that it had entered the inspection and maintenance phase. I said good. After a few hours, I received another email, and this was a surprise, telling me that my device would be replaced with a new device, and as soon as it shipped, they would inform me an hour later. I received another email saying that the device The new one has already come out from them and is on the way to me, of course They wrote me the tracking number for the device if I would like. The next day, around 10 o’clock, my UPS employee was at home to hand me the new device!!!
I mean, within XNUMX hours, and without what I go out of the house and go to them, I have the new device at home, and this is also the last day of the warranty ,,, frankly, the service is at Apple School

    comments user
    Abdallah

    Respectable people

    Thanks for the benefit

    comments user
    R.ea.STME

    Yes, my brother, you believed, even in France, the same stage that you went through, but I had an iPod

comments user
Mohammad Sadegh

Each device has a one year warranty. Any device whose warranty has expired or is broken, the warranty expires and is replaced by a fixed amount (an iPad XNUMX XNUMX G XNUMX GB costs XNUMX pounds about XNUMX riyals)
Before traveling to any city, please make a repair appointment from the Apple website. If the shop is overcrowded and there is no appointment, you are not received.
Each device requires an independent appointment.
If your device has a XNUMX-day warranty, the new device only has XNUMX days.

comments user
Abu Uthaim Al-Uthaim

Frankly, Apple's after-sales services are very distinctive and call to wonder, as everyone has witnessed.
The problem is that in all Arab countries there is no center or point of sale for Apple .. !!
Thus, when you want to repair a device for you, you have no choice but to go to an Apple dealer in your country

This agent or distributor “raises your blood pressure and tries as much as he can to make you attempt suicide :)” and all of this is to preserve Apple’s money (Apple does not preserve its money as much as this agent preserves it ;)) > A difficult equation :)
Saudi Arabia is a good example for us :)
In general ... the situation of the agents is surprising !!!

comments user
Abdul Hakim Khatib

Peace and mercy of God
My brothers who are in charge of the site, may God reward you with all the best
Apple has run out of warranty period
But I am facing a problem with the Find my iPhone program
I tried again and again to delete the program and activated everything necessary to discover the iPhone site without benefit
I went to the Apple website and did not find an answer to this problem

To be very clear, my device was missing, so the communication company blocked services from it and locked it, and when I found it, they canceled all barriers.
So far, whenever I try the Find my iPhone service, it tells me that the iPhone is not connected

I hope that you have the solution as you returned to us
And bless you

    comments user
    MS-2013

    Of course, it will be offline. If you are not connected to the Internet, you must be a 2G or 3G operator in order to be connected to the Internet and you can split it and do not settle for what you want. If you want to locate it, the maps must be running, not the one from the settings I mean (location services)
    Basically, you are registered with icluod and activated for iPhone finder service
    Creation of God that I have had enough and fulfilled

comments user
His mouth

They greet and try to try, but I have the cell phone immediately XNUMX
He has two years and is good. Praise be to God. Say, God willing

    comments user
    the emperor

    Two years😱

    Hahahahahahahahahahahahahahahahahahahahahhahaha

    comments user
    Abdul Hakim Khatib

    May God reward you with all the best, my brother
    But everything I mentioned has already done
    I have been dealing with iPhone since the launch of 3GS
    That is, I consider myself an expert in this field
    It is registered with icluod
    And discover by maps works great
    Only using Find My iPhone app does not work

    And again, God bless you

    comments user
    Engineer Abu Muhammad

    The spirit of the settings then the services of the site
    And the act of finding the iPhone and, God willing, be controlled

comments user
Yasser

Thank you for useful information

comments user
Saud Al-Mutairi

I am my cell phone, its screen is broken, it is forgotten

    comments user
    the emperor

    If I bought the device from Mobily and it is still under warranty, it is my responsibility to go and promise a new device

    comments user
    ţ น Ꭱ Ҝ Ꮼ Ì

    Sure, if it's under warranty, but I don't know if it's for free or for money, but in Saudi Arabia, if you buy it from an authorized Apple dealer or from any of the telecommunications companies in the Kingdom, they will fix it. But if it's from the market, I don't know, but they might fix it for you and you have to send it back. I'm not sure about this aspect, but if you buy it from an authorized dealer or a telecommunications company, they will definitely fix it or replace it.

comments user
Blessing

I had a problem with the iPhone 4, which was included in the package, except for all the maintenance areas and they could not fix it
The problem is that the screen does not turn off automatically when making a call

    comments user
    Ahmad

    Ask them to replace the sensor at the top of the device

    comments user
    Mohammed Al-Zamil

    Your problem is that the sensor that performs this task is malfunctioning, and in Riyadh I turned to it for the 3GS device what I got and they told me that I would like to see it in our market.

comments user
Moomin Kid

Something wonderful and excellent. I hope that Apple returns to its former glory. It is like the weather. These days, Apple’s weather is very cold and its devices are cold. But when will Apple’s weather become spring? Thank you for your creativity.

comments user
Leopard

Always at the top Yvon Islam is a very useful information

comments user
immortal

To be honest even though I hate this company
The service has a twooop and calls for exclamation sometimes
I previously had an iPad 2 that I bought from a store in Riyadh and not from an authorized dealer.
At that time, my 5-year-old son was playing in one of the games in the device, and suddenly he fell on it, and the screen became completely black even though the device had a very strong cover of plastic and leather and fell on a carpet, but he was affected.
And when I went to fix it, they told me that the screen should be broken
And installing an alternative commercial screen for it, and they are not responsible for any damage to the device as a result of breaking the screen, and I must at the same time pay an amount of 1000 riyals for the value of the screen and install it in addition to it, but the warranty cancels the device completely.
I left the device alone for a month until God wanted and learned that a friend was going to America to visit a patient, so I gave him the device and asked him to take it to one of the Apple branches in his state and to tell them that he woke up and saw his device like this
Because the device does not have even one scratch.
Indeed, the man went and gave them the device and told them what I told them, and they apologized to him for describing him so badly and asked him to wait a little while trying to transfer the data to another new device, but he told them that he did not need to transfer his data. Satisfaction (like) means.
He sent me the photo after he left, and he told me that he had never encountered such courteous and respectable dealings from any of the companies he had previously dealt with.
This is my experience and sorry for the long time

    comments user
    Abu Laila al-Muhalhal

    The truth is, your experience is very impressive and worth publishing

    comments user
    Mohammed

    Khaled's brother. Thanks for sharing your story. But. The story that made your friend tell Apple that he woke up and found the screen black is a lie. It is not permissible to lie just to avoid paying an amount, even if it is large. In the end, the screen of your device broke down due to vandalism, albeit unintended. The money I saved is forbidden "for me at least" and it is this kind of excuse that causes merchants to not treat us well. Lying is usually innocuous. I ask God to guide you and me.

    comments user
    immortal

    It is true that I lied
    But I am at war with Apple, and the war is a hoax
    Ha-ha-ha-ha-ha-ha
    My dear, the device is out of a child who does not exceed a meter in length
    And he has a very thick blasphemy that covers even the screen, and by God, as I remember, I am charged over 200 riyals
    It fell on a thick carpet and yet it was completely snuff
    I mean, as I told you, the device is not broken or even scratched.
    This means that it was not made well, is it?
    So what is the way, in your opinion, to regain my right?
    But I discovered after that, according to some people's accounts, that they had gone to the company with the screen broken
    It was completely destroyed by the fall of the device and their devices were replaced. Therefore, I wrote in my reply that their treatment calls for astonishment at times.
    I wished that I did not lie frankly.

    comments user
    Mohammed

    Thank you, brother Khaled, for reading my comment.
    Regarding the subject of "war", this is the word that you gave to your relationship with the company. It has nothing to do with the issue of the war a hoax. Muslims accepted trade with the Jews. And they did not consider their trade a war. We are a nation that God distinguished through our Prophet Muhammad, peace and blessings be upon him, and with his morals. Your son, may God protect him, is your responsibility. The topic ended with repair / replacement of your device, we do not disagree with that. But I know that honesty and truth are the best way to achieve the end. Hail is a respectable company. The proof is that it does not make you leave her company unless you are satisfied with their service. God willing, people after these posts do not resort to such excuses only to avoid paying an amount to repair their devices that were destroyed by an accident.
    Off-topic question: Is it possible that the quality of disbelief is not good? The price of blasphemy does not mean its quality. If the infidel company indicated on the site that their product protects the devices from falling from such a height. And the real test did not succeed. It is required to visit the company that manufactured the covers. Many people blame electronics companies. They forget the accessories companies. Electronics companies do not give a guarantee that their devices will fall due to high "accidents". I hope I have covered an important subject. Thank you

    comments user
    Nedal

    O Brother Muhammad, I mean, we transferred a word to some of our girls, and we weave a story that leads to a disagreement with the topic. He had a relationship with Abel Storm's service.

    comments user
    immortal

    Brother Muhammad
    First of all, God reward you with good advice, believe me that I took it very seriously and with great consideration ... But:
    If you went and bought a car worth 100 riyals, for example
    Then, while you were driving the car quickly, you ate a strong industrial bump, and you were surprised at the time by the appearance of the engine mark on the dashboard, and when you went to the car to the agent for inspection, they told you that the machine was completely damaged and could not be repaired, and the car is new and is still under warranty. the question :
    Would you tell them the reason was an industrial bump? What will you say to them after they tell you this is a misuse?
    The machine, of course, will not be less than 20 thousand riyals.
    I hope for the answer with sincerity and conviction, because you may be held accountable and tested by God for what you will say.

comments user
candle

yes

It was replaced by Mobily without any fees

comments user
Scientist

I have a very bad experience with the ...!
Now, for nearly a year, I have been suffering from it, and all the attempts with him have not helped, and unfortunately, there is no Apple Store near me in order to do something for him, and if you have a solution for me please help and advice.
Thank you, Yvonne Islam

    comments user
    Ahmed

    About his experience ..

    Turn the device off and swab the home button after five minutes turn it on

    Claim me

    comments user
    the emperor

    Maybe why not
    Because it is possible that the home button will be affected by sticky substances such as sweets, and then only alcohol will help to remove sediments, Hamada's idea is very convincing

    comments user
    Tumi

    What do you mean by a medical smear, brother Ahmed?
    Because I have the same problem with the Home button ...!

    comments user
    Radwan

    Bring medical alcohol or deodorant, turn off the device, spray it on the button and move it. Let some of the liquid penetrate, then dry the liquid or wait until it evaporates and turn on the device. 90% of the time it will be fixed.

    As for the warranty, the best company for warranty is Nokia and HP. In Palestine, they forced companies to repair the device outside the country, meaning you will be left without a device and they will give you a replacement device, not an iPhone.

    Nokia replaces the device with a new one in the first 6 months. If the fault recurs, they replace it with a new one. If it is more than a year old, they give you a refurbished device and the repair is done within 40 minutes.

    comments user
    Abu Abdulrahman

    What is the benefit of my brother? I did something like that, and it soon comes back to the problem of suspension again. Honestly, something annoys

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