A few days ago, he contacted a follower of Islam's iPhone personally and asked me about a problem facing his device. In short, he used to connect his iTunes phone and a message appeared that he had to download the latest version. He goes to the Apple website and downloads a new copy, and the same message appears. What is the secret behind this? And why iTunes refuses to deal with his device?

Why does iTunes refuse to deal with my device?

The problem that our friend faced here is not isolated as it happened with a number of people and even with me in the past. The secret, in short, is that the version that you just downloaded from the Apple website is not the most recent version of iTunes. This may sound strange, but you should know that Apple sets a minimum technical specification for the device on which the iTunes version is running. The mentioned specifications are divided into hardware, which is not the hard point, but it also requires a minimum operating system. If you have a Windows computer, iTunes requires Windows 7 and later. That is, it will not work for you if you have XP. In the case of the Apple Mac system, the minimum is 10.9.5.

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What happens when you do not have the required technical specifications?

If your device is running Windows XP, for example, or Mac 10.8, for example, and you open the Apple iTunes download site, automatically the site will recognize your system and make the download link for the latest version compatible with your computer. The older the version, the fewer features that work, and more problems are found, to the point that it may reach you to not be able to restore the restore, and the computer may not even recognize the existence of the device.

Unfortunately, there is no trick to avoid this other than downloading a newer version of the operating system on your computer. It is simple for Windows computers where you can download 7 instead of XP. But in the case of Apple devices, you should buy a new device if your device stops supporting it from the company.

Did you know the specifications required to run the latest iTunes? Do you see that Apple is intransigent in not supporting older systems?

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