A limited number of iPhone X owners have encountered a malfunction in their devices in the past few days and tried to find solutions to their problems on various social media sites, and of course, the offered percentage is a small percentage compared to millions of devices around the world. We will present recent problems encountered by the iPhone X and the causes of these problems.


First: the problem of the green line in the screen of the iPhone X

This problem appeared suddenly during normal use and the iPhone was not exposed to any accidental accidents, as a bright green line appeared along the right or left side of the iPhone screen.

These users tried to shut down and restart the phone, but the problem did not go away. Apple did not disclose any data in this regard, but it replaced the affected iPhones for these people, and opened an investigation into this matter and assigned this to a team of specialized engineers to find out if this problem was related to the system or the components of the phone.

The green line may be one of the common defects of OLED screens, as similar problems appeared in Samsung S7 devices that use the same type of screen used in the iPhone X, where a pink line appeared on some screens, and Samsung recognized this problem and had to replace these devices. But this problem is not a general problem, either in Samsung or in the case of Apple.

If this problem appears to you, contact Apple Support immediately via e-mail, as they will help you in such cases more than anyone else.

Causes of this problem

TechCrunch reported that Apple introduced in the iPhone X's screen new divisions for sub-pixels, known as "Sub-Pixels" to increase image quality.

It is worth noting A pixel is divided into smaller parts known as sub-pixels, and each pixel contains three main colors (blue, green, and red).

In defective iPhone X devices, all the sub-pixels appeared in green in the form of a straight line, and this may be due to an electrical error in some devices that led to an electrical current flowing to a few lines of green sub-pixels that made them appear like this. If the electrical malfunction affected one line of these subunits, the line would have been much thinner, according to TechCrunch.


Second: the touch screen crashes in the iPhone X

A number of iPhone X users have complained over the past days about the non-response of the touch screen on their devices from working in extreme cold, and Apple says that this is due to a software bug that will be addressed in the next update.

Where Apple stated on its website, "We are aware of cases in which the iPhone X screen is temporarily unresponsive to touch after the phone is exposed to a very cold environment. After a few seconds, the screen will become fully responsive again, and this will be treated in future updates."

Apple also says that "iOS devices work better in temperatures between 35 and XNUMX degrees Celsius."


Third: Problems with the headset and the speakers of the iPhone X.

A limited number of iPhone X users reported that there is crackling and noise when operating the front-end speakerphone during calls if the volume is raised to the maximum.

For your information, Apple has integrated a stereo speaker next to the earpiece on the iPhone 7, 8, X, which is not located at the bottom of the device.

Apple stated on its website how to deal with such a problem

Before following these steps, make sure that the speakerphone is turned on: In Settings - Sounds, drag the "Bell & Alerts" slider left or right several times.

If you do not hear any sound, the amplifier may need servicing. Contact Apple Support.

If you hear a sound, use the following steps and check the sound after each step.

Check audio settings

If your device has a Ring / Silent key, move the switch forward - toward the device screen - so that you no longer see orange.

Open Settings - Do Not Disturb and check that the "Do not disturb" feature is turned off.

Connect headphones to your device

If you can hear sound through the headphones but not through the device's speakers, disconnect the headphones and clean the dust and debris from the headphone jack on your device.

Turn off Bluetooth

To ensure that your device is not sending audio to a Bluetooth accessory, go to Settings - Bluetooth and turn off Bluetooth.

Restart the device

Turn off the device, and turn it back on. Check the sound again. If you still can't hear any sound, contact Apple Support.


Fourth: hacking the fingerprint of the face in the iPhone X

When Apple introduced the face print in the iPhone X, it stated that it could not be deceived easily. Even sophisticated Hollywood masks could not fool this technology, but it seems that some Vietnamese security researchers have thwarted those claims by making a special mask and modifying it with a technology in a somewhat complicated way that combines A three-dimensional frame and a special make-up in addition to a nose made of silicone with special treatment in selected areas of the mask, and through it, the face print was penetrated.

And these security researchers say that the facial print provided by Apple is not fully mature enough. And they mentioned that they worked on this mask for five days, and the cost was about $ 150, without using a XNUMXD printer.

But as a regular user, do I have to worry?

Ordinary users do not have to worry about this penetration first, this research is only to prove the possibility of the breach and none of its details have been shown, and it is possible that the attempts to succeed in it required entering the secret code more than once, also this process requires many techniques, accurate details and the number of experimental attempts in order to be controlled The iPhone and the face have certain angles, which are difficult to provide for the penetrator in normal situations.


What do you think of these problems? Do you know someone who owns an iPhone X and has any of these problems? Do you think that these problems are normal if the number of people infected with them is limited? Share with us in the comments.

 

Source:

techcrunch|macrumors

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