Not long after Apple rolled out new operating systems, iOS 14 and watchOS 7, quite a few users complained about two issues with the iPhone and Apple Watch. Let's get acquainted with some of these problems and how to fix them, so that you may benefit from the topic if you encounter one of them.

The first problem

It boils down to GPS location services data that is not properly recorded during daily sporting activities. It seems that the problem appeared in all Apple watch models after updating to watchOS 7, and since the problem is related to the operating system, this means that the solution is there, either Apple, as usual, releases a new update that fixes the defect, or advises you to take simple steps to bypass the issue and fix it completely.

What is the problem in detail? How did the user notice it?

In most cases where the problem occurred, users left their phones at home while doing outdoor sports and wearing an Apple Watch, and then when they came back from their workouts and reviewed the activities they had done using the Activity app, they found a starting point for starting the activity on the map, but without any additional information, as if they hadn't. They do whatever activity they say.


The second problem

In addition to the above problem, some users have complained about severe drainage of the Apple Watch battery, iPhone, or both at the same time in watchOS 7 and iOS 14.

 

As a quick fix for these watch problems, and before Apple clarified the cause of the problems or launched new updates, some users reset the watch and then reconnect it to the iPhone, and sometimes users needed to reset the iPhone as well, and it was confirmed that these problems were fixed when Reset work.


Where is Apple from these problems?

Apple also returned us to be quick in acknowledging the occurrence of a problem and the most important thing is that there are solutions to it, as the company did, in a very short time, adopt the topic on its website here, and it became clear that what users did to reset their devices was the best way to bypass the problem and fix it.

Apple has also listed the problems that users faced after updating to iOS 14 and watchOS 7, which were all fixed using the previous method.

What are the problems mentioned by Apple on its site?

  • Your workout path maps are missing in the Fitness app on iPhone for previous GPS-enabled workouts from the Apple Watch.
  • Activity app, Heart Rate app, or other health related apps may crash or fail to run or load data to Apple Watch.
  • Fitness app or Health app may crash or fail to play or load data on Apple Watch.
  • Incorrect uploading and saving of data to the Health or Fitness app.
  • Incorrect loading and saving of data to the Activity app.
  • The Environmental Sound or headphone volume data from the Apple Watch has disappeared in the Health health app on the iPhone.
  • Acute drain on the battery of the iPhone or the battery of the Apple Watch.

As we mentioned, resetting the watch or resorting to a phone reset has completely fixed the above problems without having to wait for a new update from Apple.


How do you reset Apple Watch?

Here is how to reset the Apple Watch on an iPhone

First, you need an iPhone paired with an Apple Watch

Run the Watch app on the iPhone and watch the watch near the phone

Now scroll down and click "General"

Click on the "Reset" option.

- Choose "Erase Apple Watch Content and Settings"

Now click on the word “Erase All Content and Settings” twice to confirm the operation

 

After this step, you will need to make a new pairing of the watch with the iPhone, and you can also return the watch data from the backup in the iCloud cloud if you use this feature, or set it as a new watch.

What if I reset the watch and the problem does not go away?

You may need to reset your phone as well to get rid of the problem, and below we show how to do it simply, taking into account the need to connect to a Wi-Fi network or the Internet and know the password for the Apple ID that is used for the iCloud cloud, if you have turned on Find My iPhone feature. The user should also make a backup copy of the saved important information before starting to perform a factory reset of the device.

The following is how to restore the iPhone settings as follows:

- At first, the user needs to go to Settings, choose General, and then go down to the bottom of the list.

- From the bottom of the menu, the user chooses the Reset option, then selects Erase All Content and Setting from it, then enters the passcode, if he has it.

After that, he presses the option to Erase iPhone and then Erase iPhone again to confirm, then he enters the Apple ID password and presses Erase.

Once you do the previous steps, all the data on the phone will be erased, and the new iOS screen will appear to welcome the user just like the first time the phone is turned on.


Now tell us have you encountered one of these problems?

The author of the article: Engineer Samer Abdel Wahab and Wahib

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