The iPhone 11 screen does not respond to touch, Apple will fix the problem for free

Apple announced Friday that it will repair some iPhone 11 devices that do not respond to touch. Affected devices were manufactured between November 2019 and May 2020, and the issue affects a "small percentage" of display units. The trade-in program does not cover other models, such as iPhone 11 Pro, and only covers affected devices.


Users can check if their phones are eligible on Apple website By verifying the serial number ...

As we mentioned, Apple will only replace devices affected by the problem, so even if your device is included in this repair program, but there is no bug in it, Apple will not replace it, but it is good to know that your device may be defective and thus do not guess the reasons and go to Apple immediately to replace it for you .


How to benefit from this repair program

If your device has a defect, then it was detected via the serial number and you found that it is included in this program all you have to do is go to the nearest location approved by Apple ... and you can go to the Apple support site ...

getsupport.apple.com

Then click on Repairs

And choose the reason for the holidays or another, then click on Set an appointment, or contact someone in Apple Customer Service to direct you correctly and according to your country.


NoteThis method is suitable for solving any problem with your device. Communication with Apple customer service is easy, and even if you do not speak English, you can tell them ...

I don't speak English can anyone who speaks Arabic contact me

You will be contacted by someone who speaks Arabic.

Have you tried Apple's customer service when you encounter a problem? Tell us about your experience.

15 comment

comments user
ibrahim

What deletes

comments user
ibrahim

Hello my friend
An important message about the display appears for me.
The effect that it is unable to verify that the screen is original
Because I changed the screen after it broke outside Apple dealers
And the device warranty is still in progress, according to the Apple website XNUMX/XNUMX
What is important, my friend, in this case, what should I do ??
Please reply kindly.

comments user
David

Frankly, I contacted Apple support before and gave me all the steps and procedures, and I did not take advantage of that benefit

2
1
comments user
Abdallah

Also, with your permission, what is the best way to update IOS by I tunes
M via the Wi-Fi

comments user
Abdallah

With your permission, God willing, I am about to receive my new phone, thanks to God, iPhone XNUMX, so should I use it directly or do I charge it first
And what is slow charging mode ?!

comments user
Yazeed282

My dear brother, I actually noticed my delayed touching, especially at times, and I don’t know if this is a problem or not ..?!

comments user
Nihal Al Shabrawi

The link is not working properly

comments user
Walid Rashid

I want to know if the 11 Pro is among the phones required for maintenance or exchange

    comments user
    Ihab Al-Masri

    Nope only iPhone 11

comments user
Abdo Adel

I would like to see this message, what should I keep !!
The serial number you entered is not eligible under this program due to one of the following reasons:
- It's not in the affected serial number range.
- Our records show that your device has already been serviced as part of this Program.
- Our records show your device is no longer eligible for a free service under this Program. If you have questions, please

1
1
    comments user
    Mohammed

    Your device does not have any problem and the repair does not support it

    comments user
    Abdel Fattah Ismail

    Your device is not one of the affected devices

    comments user
    Carpets

    This is a translation
    Phrase

    The serial number you entered is not eligible under this program due to one of the following reasons - not within the range of the affected serial number - our records show that your device has already been serviced as part of this program - our records show that your device is no longer eligible for free service under this program. If you have questions, please

comments user
Nasser Al-Ziyadi

The link is not working properly
I contacted an employee  via the support program
I gave him the serial number and checked the device and he told me that the device is completely fine
SsÊ frankly I am not convinced if I do not see the result with my own eyes

    comments user
    Mohammed

    Do you see the result with your own eyes? 😂 The mobile phone is basically with you for the length of this period, meaning you should have seen it with your eye, if it has something or no time ago

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We are not responsible for any misuse of the information mentioned above. IPhone Islam is neither affiliated nor represented by Apple. IPhone, Apple and any other product name, service names or logos referenced herein are trademarks or registered trademarks of Apple Computer.

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