Many of you remember the bitter experience of being in a government interest when trying to report fraudulent or fake apps on the App Store where the user had to go through a frustrating process and go from one place to another on the web and all this to report a problem or suspected app activity but It looks like this will change soon.

Apple allows you to report suspicious applications and processes directly from the App Store


How to report apps in the App Store

Before iOS 15, if you knew there was a fake or fraudulent app, you couldn't do much about it and would go through a bunch of boring routine steps that you might give up at some point and never complete as the user had to find this Report a problem button by swiping to Below the Apps or Games tab in the App Store then you will be redirected to a separate website where you need to sign back in with your Apple number and password and then you can choose from the following:

  •  Report suspicious activity
  • Report a quality problem
  • Refund request
  • Find my content

 However, those options did not provide a clear way to report a scam, and even when you choose to “Report Suspicious Activity” you will be redirected to the Apple Support page and the company will not allow you to choose to report a quality issue unless you have already paid the money and therefore fallen into the process fraud.

But the situation changed with iOS 15 and every free app with purchases inside has a report a problem button and it is now possible to directly report a fraudulent or fake app from its list in the App Store where you will find a new and improved button through which you will find a dedicated option In the list to report fraud or forgery (according to Apple the enhanced button is currently available in certain regions such as Australia, Canada, New Zealand and the United States, but it will be expanded to add and support many other countries in the coming period).


Is Apple investigating these reports?

Apple may be the most valuable and profitable company in the world, but it only has 500 human reviewers to review reports of problems in its store which could potentially gets her in trouble; For comparison, Facebook has 15 moderators, Google 20 and Twitter 2200 references. More exciting than the number of reviewers, the company began searching for people qualified for the position of “ASI Investigator” on September XNUMX. ASI investigators are responsible for investigating fraudulent applications and operations as well as suspicious activities of application developers.

Finally, it is certain that Apple is determined to make concessions in the coming period, especially after the wave of anger from the software store and the regulatory and judicial scrutiny it is exposed to, which forced it to allow users to review its applications that come pre-installed in the iPhone after the company’s applications were immune and could not be evaluated or compromised Increasing pressure has also led to it allowing developers to notify users of alternative payment methods, thus avoiding the company's commission, which it so desperately defended in its case against Epic.

What do you think about Apple's optimized report button and will it affect the App Store, tell us in the comments

Source:

the verge

Related articles