Apple today announced a self-service repair service that will allow customers who prefer to repair their devices themselves the access to original Apple tools and parts. This service will be available first for iPhone 12 and iPhone 13, and soon for Mac devices with the M1 chip. Early next year in the United States to expand to other countries throughout 2022.

Authorized service providers get the same service

The customers join more than 5,000 Apple Authorized Service Providers and 2,800 Independent Repair Service Providers who have access to these parts, tools and manuals.

The initial phase of the program will focus on units that need more maintenance, such as iPhone screens, batteries and cameras, and additional repairs will be available later next year.

Jeff Williams, Apple's chief operating officer, said:

“Providing greater access to genuine Apple parts gives our customers more options when they need repair. In the past three years, Apple has nearly doubled the number of its service centers with access to original parts, tools, and manuals from Apple, and we now offer an option for anyone who wants to do the repairs themselves.”

When an Apple device needs repair, it can be serviced by trained technicians using genuine Apple parts at thousands of locations, including Apple Stores, Apple Authorized Service Providers, independent repair service providers, and now product owners are able to do the repairs themselves.


To make sure that the customer can perform the repair safely, it is important that they review the repair brochure first, after that the customer places an order for the purchase of genuine Apple parts and tools through the Apple Store for self-repair online, and after the repair, customers who return the used parts for recycling will get a credit Return.

The new store will offer more than 200 individual parts and tools, allowing customers to carry out the most common repairs for iPhone 12 and iPhone 13 devices.

Self-repair service is available to individual technicians with knowledge and experience of repairing electronic devices. For the vast majority of customers, visiting a professional repair service provider and authorized technicians using genuine Apple parts is the safest and most reliable way to get repaired.

A great move from Apple

This step from Apple is really special, and we believe that Apple is the first company in the field of technology that offers such, and this will make it possible for anyone with experience in repair or a technician not certified by Apple to get the correct instructions, order the original components and do the repair to the fullest, but we can As users, we buy original spare parts from Apple and go to a technician who is skilled in the repair process, thus making sure that we get original replacement parts from Apple instead of bad imitation parts.


What do you think of this unprecedented step from Apple?, and do you think that this service will reach us in the Arab world soon?, and will the prices of original parts be high?



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