The iPhone battery charge is low and the device may be disconnected at any moment, you quickly go to connect the iPhone to the charger and suddenly you see a message “The accessory may not be supported”, what does that message mean and why it appears on the iPhone screen and what to do to solve this problem.

Reasons why the extension message is not supported

The message “Accessory Not Supported” usually appears after connecting the charger to the iPhone, but it may also appear when using a headset or any other accessories. There are many reasons that lead to the appearance of the “Accessory not supported” message, including:

  1. The accessory is not compatible with your iPhone
  2. The device has a damaged or dirty port
  3. The accessory is defective or damaged
  4. The accessory is not endorsed by Apple
  5. The iPhone operating system is outdated and out of date

How to solve the problem of the extension is not supported

There are a number of things that you need to do when your iPhone does not support an accessory and they are as follows:


When the message “This accessory may not be supported” appears, the first thing you have to do is try to reconnect the iPhone to the accessory by clicking on reject and pull the accessory from the Lightning port and then connect it to the iPhone again to see if the alert message will appear or not.

Certified supplement

Another factor to look for if the alert message still appears is the type of charger you are using. The charger cable that is not approved by Apple MFi is one of the most common reasons that leads to the “Accessory not supported” message, and unknown and cheap chargers can damage the iPhone and increase its temperature, so make sure to buy a charger from Apple or certified and bears a badge MFi.

Restart the device

A problem or an error in the operating system can cause the alert message to appear, and the ideal solution here is to restart and restart the iPhone again in order to fix the problem.

To turn off iPhone X and later: Press and hold the volume button and the side button until the power off slider appears, then drag the slider, then wait 30 seconds for the device to turn off.

To turn off iPhone 8 and earlier: Press and hold the Power button, drag the slider, and wait 30 seconds for the device to turn off.

To restart the device again, you need to press and hold the power button or the side button and then reconnect the accessory to the iPhone.

Check and clean the accessory and the iPhone

Check the Lightning port on the accessory or iPhone for damage, wear, or even dirt, as dust buildup in the port prevents proper contact, and you can use a toothbrush or toothpick and clean port Gently and if the cable is damaged or cut, then you need to replace it.

The latest version of iOS

You may see the message that the accessory is not supported because some accessories require the latest version of iOS before you can connect to your iPhone and for this you need to update your device by going to Settings then General and then click on Software update and download and install the latest version of iOS.

In the end, if you followed the steps mentioned above and the alert message still appears for you, you can try another accessory and if the problem persists, the problem may be in the charging port itself of the iPhone and here you need to go to the nearest Apple authorized service to fix it.

Did this problem happen to you before and how did you get rid of it, tell us your experience in the comments



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