In a positive gesture from the office of the Saudi lawyer, Nayef Al Mansi, he announced on his official website that a campaign had begun to demand Mobily to return the FaceTime service on the iPhone 4 devices, and this statement was mentioned on his website ...

“Mobily recently launched the modern Apple device, which is the iPhone 4 phone and started selling it officially in the Kingdom. It is a feature (FaceTime) that enables iPhone 4 users to communicate with each other by means of video calls, and it is a vital and useful social function as it serves an important segment of society and they are people with special needs, as they can communicate in sign language by using the front camera of the device.

Many customers have complained about this behavior from Mobily, considering that it is an infringement of their rights and includes a form of fraud and commercial fraud, as the company is not allowed to withhold what was announced on its page and on the device page. Especially since many of them found the service when buying the device and then it was cut off from them after This is for no reason as if the company has deluded them to the existence of the service in order to continue marketing it, and then after the customer buys and updates the device, the service is removed from him!

And because Mobily has not yet issued any clarification in this regard and the reason for this prohibition, and because customers want to benefit from the device with all its declared advantages.

And because the government of the Kingdom of Saudi Arabia has guaranteed citizens the right to seek the assistance of accredited lawyers to plead on their behalf, and it has also ensured the preservation of rights and accountability of those who violate them and has made all citizens equal before the courts, and because the major companies in the Kingdom such as Mobily, it is difficult for the individual citizen to sue them or claim their rights from them. And because what was issued by the company is considered a collective assault that affected thousands of citizens who bought the device! And because Mobily has gained in the past years the confidence and respect of a large segment of citizens, we do not wish to see this modern company departing from this context!

For all of this, the office decided to donate by collecting the names of all those affected by the purchase of the iPhone 4 phone, and they did not find the FaceTime service in it, or the service was removed from them after the first official update of the device, in order to use all the legal means that the state guaranteed for its citizens to formally apply to Mobily or to the bodies responsible for Communications and trade in the Kingdom to force the company to return this service or return all the devices sold and compensate customers for the damages they suffered as a result of that.

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To follow the latest developments in this campaign, follow the website of the Saudi lawyer Nayef Al Mansi office

We are on the iPhone Islam site, and despite our good relationship with Mobily, we welcome the initiative of the attorney Nayef Al-Mansi office, because we are in the Arab world already in dire need for our minds to be respected by companies. We tell her that this is a paper for a hundred riyals, so that it becomes clear later that it is fifty riyals, we pay the full price of the device, and the Arab citizen has the right to obtain the full advantages or at least a convincing explanation of why we are treated as if the technology in our hands is dangerous and in the hands of the West is a normal thing.

Thank you, brother Abu Ibrahim, for sending us the news

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