Experience retrieving security questions by contacting Apple

I searched the Internet for a long time for ways to recover security questions on and from Apple accounts Some articles published on iPhone Islam But I did not find a way to solve my problem except to contact Apple, so I decided to call, although my English is not strong, but in any case I called through Skype, I am a participant in calling some countries.

Apple ID

I asked for an Apple support number (0018662422674) And the call started by answering the automatic answer and he asked me what was the problem, so she told me that I forgot his safety questions, so he transferred me to Apple Care and said to me, wait a little less than five minutes, and the Apple employee answered me, she said to me how are you and what is your name in a nice manner ... So I told her my name and my name in the Apple ID and she said to me wait for a moment and ask me about I am from Palestine and tell her that I am from Palestine and she welcomed me very warmly, and she said to me, enter your email and password on appleid.apple.com, and after an hour of dialogue, I confirmed my identity and said, log out of the account and enter again, so I did so and if the account wants me to enter the answers again I was very happy because my account contains valuable information, the most important of which is that I have bought a lot of Islam iPhone applications. So I thanked her and she thanked me for calling them and said Good Night with all the wonderful words.

Gentleman Turkmen from Palestine


 Another method only if you have iOS 8: Now you can easily skip the safety questions ...

  • From the iPhone, enter the settings
  • Then iCloud settings
  • Click in your account on the first field, which is your name
  • Then we choose Password and Security
  • And put the alternative email
  • Then we change the safety questions
  • At the bottom of the page, we click on Send information, return security questions, by mail
  • And we go to the mail to find a message and change the questions

Thank you, Brother Zaid for putting forward this method

100 comment

comments user
Abdul Rahim

I want to memorize this very important article, so what should I do? Thank you very much

comments user
Aribi

iPhone Islam Hello
I have a problem with the iPhone 6 Plus, where I forgot the iCloud password and also lost my security questions. When I tried to delete the iCloud account to open a new account, I couldn’t and the iCloud was not deleted from the phone. Every time I tried to delete it, a message appears asking me to enter my password, which I forgot. We hope that you will help me and give me the solution. For your information, God is my witness that my iPhone is mine and is my own money. Thank you.

comments user
Ibrahim Ali

Brother, I cannot communicate with Apple, can you take my account and get rid of things?

comments user
Youssef Al-Zahrani

Thank you, I had a problem and we bought the camelion!

comments user
Abdul Wahab Abari

In the name of of Allah the Merciful
I would like to thank you for this idea

comments user
Wijdan

Zaid, thank you, how clever you are * God willing *

From the intensity of my joy I made a mistake and thought that it was a gentleman who came up with the idea of ​​iCloud, but it is you

May God bless you and grant you success, if only Yvonne Islam devotes a complete topic to it
Because it is the easiest and very fast way and does not require language and complexity
Thanks again and again for your idea Brother Zaid

comments user
may not

Peace be upon you.. You can retrieve the answers by knowing the alternate email.. But guys, I want a solution to my problem. I forgot the alternate email and the password, and the Find My iPhone service is disabled. That means that if something happened to the phone, I cannot retrieve the data in it. Please help.

comments user
Halima

I lost all the numbers on my iPhone.. No one could help me. I don't have an iCloud account, is there a solution? Thank you, your sister

comments user
Amer

I forgot the password and security questions for icloud. I do not have the email to retrieve the code. All I know is the email address without a password

comments user
Zaid

The method, the money to reset the questions in ios8 is correct, but for some accounts it only works because there are people who tried to return their account questions, but the alternative email was not released only by contacting Apple

comments user
Ahmedalkyat

I have a problem with my father. It has a solution. If you please, I subscribed to the Cloud, but I forgot the password and the email to me in the state of emergency, and at the time the phone is switched off from the iCloud account. I don’t know what is the solution. The type of phone is iPhone 6 Plus

comments user
Hassan

I settled my account at a store that says questions. So, I try to buy from me who is able, and the email does not put my right

comments user
Mohamed

If you would be generous, Emily, I don’t know my brother, and his safety questions have forgotten what to do.

comments user
Saad

I have a problem with iCloud
Please solve it for me, for the necessity, please

comments user
Bashir Al-Tayyib Ahmed

Peace be upon you guys
I have a problem that I forgot the iCloud and the password for three months, and I am struggling. I tried all the methods, nothing was useful.

comments user
Abu Abdullah

I was happy when I read the topic, but unfortunately the problem was not solved, and many are like me. I went to the settings, but there is no way to send an email. It asks me to answer the questions, and the alternative email did not appear for me???
I hope for help

    comments user
    Ahmad

    I'm like you
    We did not make an account
    What an alternate mail they set
    The only solution is communication

comments user
toty2999

There is an easy way please spread it
Solve a problem facing many Apple device users
And it is forgetting the answers to secret safety questions
Now with ios8 the solution is as easy as follows /

Enter the settings
Then iCloud settings
Click in your account on the first field, which is your name
Then we choose Password and Security
And put the alternative e-mail
Then we change the safety questions
At the bottom of the page, we click on Send information, return security questions, by mail
And we go to the mail to find the message to change the questions

Good luck

comments user
Hammouda

Hoping to turn on bluetooth

comments user
immortal

A thousand thanks for the seriousness after suffering solved the problem

May God have mercy on your parents

Thanks Yvonne Islam

comments user
ابراهيم

I have the same problem. I contacted Apple Sport and the first device on which I opened a closed account. And I don’t know how to do it? I hope for help

comments user
Warning

Thank you all....

comments user
Mustafa

I tried more than once and failed what worries me that I do not want to lose my account. Please explain how to restore in detail the importance because there are not yet many attempts except to answer the questions and there is no link to send mail to rewrite the questions again, so what is the reason? Perhaps my problem suffers a lot from it. Please respond quickly, my dear brothers, and the words are connected to the iPhone Islam

comments user
Shams

Thanks, thanks, thanks, thanks
😃😃😃😃😃😃
Finally the node dissolved

comments user
Forget Hammoud

May God reward you.

comments user
Abdulrahman

Thank you, and may God reward you for the information. I was complaining about this problem and did not find the right solution, and thanks to you, I was able to solve it.

comments user
Afif

I have a problem
I have an alternate account but when i enter icloud
It is not registered
And when I try to register it, it asks for answers to safety questions
Which I am trying to change because I forget it
please help

comments user
Ola

Thank you all

comments user
Abu Walid

It is true what the brother mentioned, but there is another method that I personally tried that you choose from technical support to contact you directly or specify a time in the support schedule to call you and without what you call you they will call you and the same steps of the brother in addition to sending you a code on the number that you are registered and asking you the code and then not The question is in your comfort, in addition to the alternative e-mail, without Skype, the call from the same company ... Great, Apple, really has credibility for their customers.

comments user
Rab

Someone with him became the same as what happened to me
I used to open an account in the Apple Store Saudi account
And when I bought the iPhone 5s, I lost the same account, but the country was called America, so the account was transferred to an American account

comments user
Weky

Hi
I have an inquiry and please reply
Is there a way to convert Facebook from English to Arabic on iPhone 4?
Knowing that I have converted the device language to Arabic
And all attempts within the app itself were unsuccessful
- A US appstore account
Thank you

comments user
Her bum

Actually, this was a great calamity for me, Keith. My account had an amount of more than $ 120, and due to a simple and trivial error, I could not use the account to download any paid program because it asks to answer the secret question that I forgot due to a mistake in writing the domain for the e-mail, and unfortunately there is no customer service center Exclusive to Qatar, which made me call America via Skype, and thank God I solved the problem and memorized the answers by heart

Repent hahahahahahahaha

comments user
Abu Omar

Hi,
First congratulations iPhone-Islam for the new embroidery
As for my experience with Apple, it is true that those who do not thank are not thanked. Just as they are elegant in the quality of their devices and exhibits, it is not surprising that the same level of sophistication in their dealings
It happened that I bought a movie from iTunes using the Mac Pro and naturally the same movie was in my account, i.e. available on all my devices, but when I wanted to watch it on the iPad, I don’t know if it was a mistake on my part or a technical problem. Anyway, I didn’t find the same movie on my iPad, so I contacted iTunes technical support electronically with a complaint that the same movie had not been downloaded on my iPad, and they responded to me on the same day that they would look into the problem and get back to me with a solution. The problem is that I returned to the iPad to find the movie on it in the evening of the same day.
As for the next morning, I was surprised by a mail message from the same technical support representative, in which I apologized in the name of the team responsible for the service and that the amount that I purchased the film with will be returned to my account.
I re-corresponded with them that the problem has been solved and there is no need to return the amount
They told me that this would not change anything and that the amount had already been refunded and that this was iTunes policy and that they were happy to serve me...more than embarrassment, right!
I told them I would be happy to purchase it again without downloading it
But they insisted that I do not, in spite of the insistence
And this is what has been and insisted in my commitment to the use and use of Apple products
And you last

comments user
kadi

Thanks .. and if the alternative e-mail is lost ??

comments user
Mohamed aboshady

I have the same problem
How do I call Apple ??
And the English language is not good ??

comments user
Elsayed Mahrous

The same thing happened to me
I contacted Apple for my account and retrieved the safety questions via Skype
I was an account agent for one manager who stole data and non-passwords
I called them and they asked me a series of questions that ended with me returning the stolen account

comments user
Adel

The best way is for someone who has updated iOS 8, may God reward you with all the best

comments user
Mohamed Zaid

Thank you so much
Finally the problem was solved

comments user
Abdulaziz Omar

I got the exact same problem, and I called technical support, and thank God, my problem was solved
But now I got a problem with the iCloud account, and I don’t know the password, not even the apple ID
I called again but it was no use

comments user
Blaze

Hi
I have an abnormal suffering ...
I have an iPhone 4S that I updated to the software XNUMX… After what I talked to, I started to follow the entry instructions until I arrived somewhere. The ID and the password are landed!… The device swore a million divorces. Although it is explained the first letter of it and it is correct! ... But a message appears that it is the same ID !!!. And I called on Apple Service and asked his questions and answers, and from one alone, and in the other they said they would send an email to change the hemorrhoid and it is normal .. He sent it an email and changed the password, but unfortunately, what is satisfied is accepted and afraid of the system !!! I tried and I did not clear the way, I did not settle it .. Until I said I want to delete all that is on the device and set it again, as long as I am able ...
Give me a solution

comments user
Muhammad Salhi

I add the same problem that happened with one of my colleagues, but the problem does not know English, so everyone who knows him is fluent in English so that he speaks Apple intentionally ... Of course, he spoke to them on vacation, yet the company responded to them, and this is one of the advantages of dealing with Apple
Survive the important point. An Apple employee told them that he was angry with you on Monday because today is a holiday. The iPhone sponsor said that I am not good at English. I am an Arab. An Apple employee said to them.
And this is what happened

Of course, the one who wants to hit Apple the first thing the employee responds to, says to him
Which one speaks Arabic?
Thanks ❤

comments user
yones7x

Sorry iPhone Islam, the article is tinged with some boredom in telling the story
As if you are saying that the technical support is wonderful and that is all there is to it
Where is the thrill we got accustomed to from you in telling articles or stories?

I wish the story had been acted upon by (the guest writer) so that the misspellings would be corrected
I also wished the event was narrated in a more interesting and more engaging way

Please keep my words light on your pens
And accept my best regards ...

comments user
Saeed Turkman

From which country in Palestine are you, Turkmen gentleman ?! 😉

comments user
Abdulrahman

I had the exact same experience, I was impressed by the kindness I received during my dealings with the employee, my English is not strong either but that did not prevent him from being kind to me and he told me that he personally forgets some information so there is no need to worry, and while I was dictating some information to him - including the email - which ended with 007 he joked with me by saying “I also like James Bond” :)
This transaction left a deep impact on me.

comments user
Hashem

Today, with the update of iOS 8, it is easy to access iCloud
From the iPhone and enter your account in the first field, which is your name in the iCloud
Then we choose Password and Security
And lower the alternative email
Then we change the safety questions
Of course, at the bottom of the page, we click on send information, return security questions, by mail
And we go to the mail and change the questions
The method is proven and very easy. Thank God, my problem with the safety questions has ended

comments user
Mohamed habib

O group, do not tire your condition by calling, try the method mentioned by our brother “Munther” and I tried it and it worked with me after suffering from this problem for a very long time ago, and this is the method as written by the honorable brother in his comment:

Today, with the update of iOS 8, it is easy to access iCloud
From the iPhone and enter your account in the first field, which is your name in the iCloud
Then we choose Password and Security
And lower the alternative email
Then we change the safety questions
Of course, at the bottom of the page, we click on send information, return security questions, by mail
And we go to the mail and change the questions
The method is personally proven

    comments user
    Country

    Actually, what you said is true, and not only with the new update, but even with the old one, but the misfortune is if you made a mistake in writing the alternative e-mail and you are unable to amend it .. ???

    Malik has a solution here except to call directly, as I tried correspondence for more than 3 months, to no avail

    Thanks for your clarification.

comments user
Abdallah

Thank you very much, brother Munther. The method that I said is correct. I was suffering from the problem of resetting the question before the last update.

comments user
Ahmed Iraqi

I also benefited after I forgot the questions and they said, call the support number via Skype, and after XNUMX minutes, the questions and answers and the methods of activation. I returned my account because it had important applications and also the balance that was recharged !!! Thanks for the topic

comments user
Nofal Mustafa

Yes, it also happened to me and I contacted Apple via Skype, and after a long dialogue, I was able to retrieve the security questions and assign new answers to them in the same way mentioned

comments user
Murtada

Search Spotlight What works? Type a letter that says something. What is the solution? I have the latest update for ios8.0.2

    comments user
    Saeed

    I also have the same problem and the latest version is updated knowing that my device is 4s

comments user
Rab

Praise be to Allah
I sat about a year to remember the answers to the questions
I did not put a name but I mentioned it
It is a joke that the question that I could not find an answer to is what is the name of a childhood friend
So I wrote many names. I did not invite a friend, friend, husband, brother or sister except I wrote it, and in the end the answer came out is my name.

comments user
Hamada mohamed

I want to know Apple's e-mail

comments user
M. Muhammad Najm

This is what we expect from Apple ... wonderful
And thanks for the tip

comments user
Samer

A giant Apple company that is distinguished by the technical and technical support services provided by them to all users.

comments user
Mohamed

Thanks for narrating the experience. You encouraged me to contact the company and the employee helped me to do a rest for answers. The process took less than XNUMX minutes.
thank you

comments user
Hamad Al-Harbi

Hi

Why exaggerate and exaggerate the events of the call, even if this is what really happened, I mean talking to an Apple employee?

Thank you for listing your experience

comments user
Ehab

God bless you

comments user
Warning

Today, with the update of iOS 8, it is easy to access iCloud
From the iPhone and enter your account in the first field, which is your name in the iCloud
Then we choose Password and Security
And lower the alternative email
Then we change the safety questions
Of course, at the bottom of the page, we click on send information, return security questions, by mail
And we go to the mail and change the questions
The method is personally proven

    comments user
    Mohamed habib

    Seriously, I am very thankful to you, you solved a problem that I have been suffering from for a very long time.
    May Allah reward you well and make it in the balance of your good deeds

    comments user
    Ahmed Al-Otaibi

    My brother, I do not know how I thank you. I succeeded with the Tareeqah after two weeks of meaning. I was able to write a rescue mail and make new questions ... God reward you well and grant you success in this world and the next .... Greetings Ahmed Al-Otaibi
    I wish you would publish your method on a blog or on a Twitter or Facebook page .... I am sure that there are thousands of Arabs and others who do not know this method. Thank you.

    comments user
    Wijdan

    How smart are you, God willing

    The experience succeeded, thanks a lot, for a whole year, and I am suffering from it
    Share it through people interested in technology with their accounts on Twitter and Instagram. Many people do not know and believe me, they pray for you

comments user
Abu Ali Khuzai

I was also able to recover the secret questions by calling the Apple phone ...
Then I set new questions and answers ...
best regards

comments user
Tired Al-Dossary

Who can help me retrieve questions. Security, I am forgetting, and the alternate e-mail, forgotten, the account has been settled for XNUMX years 😢

    comments user
    iSalah

    Oh, really, you are strange when you ask this question !!!!!!

    From the morning, people talk about this topic and offer very, very easy solutions, and before all this the writer and publisher of the article talks about this topic and from the title of the article people understand the content of the topic and know what you are doing and you simply say who will help me retrieve the answers to the secret questions ?? !!!! !!!

    Why are you inside this article? Do you read the words that people write, and each one offered his experience to the rest ???
    By God, my brother, did you not understand anything from all the comments and from the published article?

    My friend, read the article from the beginning and try to understand the article because it is very easy and understandable, and also read people's comments and experiences.

    Hello.

comments user
Ahmed Hail

I tried various ways and did not recover the secret answers
And there are readings about a person in one of the sites who get them back for a sum, so I think about it well

comments user
dawood

Something reassuring
Praise be to Allah

comments user
toxic

I asked for help to call, and I put my number on them to sign Apple, and the most important one called me. He was an Arab and asked him where did you talk to me. He said from Greece, Call Center branch.

    comments user
    Suhail nafa

    Wonderful thing, you can tell me how I let them communicate with you. Thank you

comments user
Ala Omar

Wright, who sent an email, transmits the formula to us. Thank you

comments user
Bos Sultan Dubai

For your information, I had problems with the visa card and purchases, and the problem was solved through support for Apple in the UAE, and the response was in the Arabic language, and how happy I was with that

    comments user
    Abdul Rahman Badr

    How do I speak to Apple's technical support for the UAE branch, do you have their number?

comments user
Abu Khalid

No one has a similar experience, but about the disappearance of some of the names of the contact persons and gives us a solution to this problem. Please advise us, may God reward you.

comments user
Mishary

I am very grateful to you, Islam. I am very, very grateful. My father’s year has come back. My account is not able, and my English is bad. I called them and I did not benefit from anything. My problem is not in the secret questions. My problem is in the trusted device and the key is to restore it.

comments user
TNT

If I read it from the beginning or the end of the article, I will not understand anything from it, because the essay summary is a rule that praises the employee.

comments user
Abu Ryan

I ran into the same problem ... And I tried in more than one way, to no avail

Through the search for a solution, I came to only one way

It is the method of the author of the article

It is to contact Apple via Skype and then have the answers to the questions beeped by the very nice Apple employee.

comments user
Motasem

As for the brothers who had the same problem and solved it, I heard from people that Apple is charging close to XNUMX Qatari riyals. Is this true?

comments user
Sara's father

I called them here in Saudi Arabia, and one Saudi answered me, and the problem was easily solved

    comments user
    Abdulrahman

    Abu Sarah, can you give us the number you called here in Saudi Arabia. Thank you

comments user
Mahmoud Fida

The same problem happened to me and the American store, and I forgot the two secret questions as well as the emergency email, thank God, after a call for an hour and XNUMX minutes, let me go back, record the questions again and make the email again

comments user
Al-Faisal

I tried it, praise be to God, I mastered the English and recovered many accounts. Apple and its clients are always happy and I see them as candidates with the client

    comments user
    Khaled father

    Your father is frightened for me. It is enough for you to address my problem. Secret questions. The alternative does not tend to me for a year, and it has something to do with me.

comments user
Turkish

I had a similar experience, but via e-mail, and I encountered all of them smoothness, flexibility in dealing, beautiful words, and a quick solution to my problem.

comments user
Hamza Walid

I had a problem two years ago and they helped me out naturally
I forgot the password and the answers were incomplete, so I would be guessed by the answers
But before they asked me questions, make sure that I am the true owner of the account
Really cool

comments user
Fadel Al-Abdali

I went through the same problem and wrote to them via e-mail and got an excellent response, but our problem, which many suffer from, is the language ..

comments user
Abu Khalid

I wish if a solution was found for the problem of the disappearance of some contacts on the 5s device because it has become a very embarrassing problem, please respond and thank you

comments user
Jenan

Can you summarize his words and write it in English?

comments user
Thamer Al-Khalidi

Arab stores It is easy to retrieve questions .. As for my American store, it is impossible to do this way

I called them and he asked me to answer at least one question so that he would give me the remaining two questions,

comments user
Ess

I thanked her and she thanked me, and the joy and happiness of Hassan Al-Bawab's uncle, and the joy of everyone around me, and we became a happy family ... Thank you, Apple

comments user
Gentleman Turkmen

Thanks for posting my experience Yvonne Islam 😘😘😘😘😘

    comments user
    Wijdan

    Thank you, God. You do not know how tired I am from this problem and my account has been disabled for an entire year because I do not have a language to speak with them.
    I would have liked that Yvonne Islam publishes your experience on an independent topic because he deserves

comments user
Bin Musa

Apple contacted them twice regarding the secret questions. Frankly, the dealing was very sophisticated and comfortable. They tolerated my questions and inquiries about some matters, and the response was more than wonderful.

comments user
advantage

Gentleman, my name is Ali, I hail you

comments user
Oday

The thing I liked most is when I told her that you are from Palestine ... The whole world loves Palestine and I am Palestinian. When I go to any place and say I am Palestinian, they collapse with questions about me about myself and Palestine, and it is beautiful.

comments user
Bo Lian

After an hour of dialogue 😱 I mean, the contacts took from me an amount and an amount
Communication should be free
Thank you, Yvonne Islam

comments user
Eml

I had almost a similar experience, I saw from them a keen interest and insistence on solving my problem, really Apple employees are trained in elegance as they are their devices

comments user
Muscle

You were before you talked about Apple's response to updating iPhone Islam, which was rejected because of the name of the application and was only accepted after changing it about a month ago

    comments user
    Blog administrator

    Yes, and what does this have to do with the article? Apple still rejects our apps :) They've already rejected more than three apps.
    My brother, Apple is not a person, it is a company in which the good and the bad. The app review section is really annoying but this one is for developers and has nothing to do with the user.

comments user
Hussam Al-Tamimi

Nice experience. I suffer from the same problem and the biggest problem. The account has fifty dollars, but because of the weakness of the language, I cannot communicate with them.

Leave a response

We are not responsible for any misuse of the information mentioned above. IPhone Islam is neither affiliated nor represented by Apple. IPhone, Apple and any other product name, service names or logos referenced herein are trademarks or registered trademarks of Apple Computer.

العربية简体中文NederlandsEnglishFilipinoFrançaisDeutschΕλληνικάहिन्दीBahasa IndonesiaItaliano日本語한국어كوردی‎فارسیPolskiPortuguêsРусскийEspañolTürkçeУкраїнськаاردوTiếng Việt